Alicia Landin
San Benito,TX
Summary
Goal-driven Healthcare professional with over 21 years of experience, well-versed in recruiting, training and managing employees to provide exceptional resident and patients services. Highly organized and hardworking with excellent planning and program management skills.
Overview
19
19
years of professional experience
Work History
Lead Medical Coordinator
Urban Strategies-San Benito
San Benito, Texas
04.2024 - Current
- Organized and tracked patients' appointments, referrals to specialists and follow-up visits.
- Conducted routine check-ups with patients, monitored vital signs and administered medications as prescribed by physicians.
- Monitored inventory levels of medical supplies to ensure adequate stock is available at all times.
- Reviewed lab test results for accuracy prior to entering them into the electronic health record system.
- Assessed patient complaints or symptoms to determine appropriate course of action.
- Maintained records management system to process personnel information and produce reports.
Private Duty Pediatric Nurse
Tri-County Health Care
Harlingen, TX
10.2023 - Current
- Assisted patients with activities of daily living such as bathing, dressing, grooming and toileting.
- Monitored vital signs including temperature, pulse, respiration rate and blood pressure.
- Provided direct nursing care to pediatric patients in the home setting according to physician orders.
- Administered medications and treatments as prescribed by physicians and documented all interventions in patient records.
- Instructed families on proper nutrition for children with special dietary needs.
- Coordinated care with other healthcare professionals involved in patient's plan of care.
- Communicated changes in patient's condition with physicians or other healthcare providers promptly.
- Maintained a safe environment for the patient by following infection control protocols.
- Assessed psychosocial needs of patients and families related to their illness or injury and provided support accordingly.
- Educated families about disease processes, medication management and therapeutic interventions specific to each case.
- Developed teaching plans that addressed the developmental needs of each child based on age-appropriate milestones.
Medical Coordinator
CHS Los Fresnos/BCFS/Compass Connection
Los Fresnos, Texas
08.2018 - 03.2024
- Responsible for assisting medical staff with services for children in an on-site children’s residential facility.
- Responsible to assist with assessment, intake and daily medical needs of the children during their stay at the facility.
- Ensure contractual requirements and client expectations are met at the on-site residential facility.
- Ensured all services are provided in accordance with established standards, principles and ethics of the profession, applicable professional specialty organizations, and the high-quality standard for which Acuity is recognized.
- Assists with routine and daily medical needs of the children.
- Maintain medical case file with appropriate documentation in accordance with policies and procedures in accordance with HIPPA standards.
- Assist with operation of medical clinic.
- Work closely with case managers, mental health providers and licensed clinicians.
- Scheduled referral appointments to other providers for patients needing specialized treatment.
- Maintained detailed records of medical supplies and ordered supplies as needed.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Communicated with patients, ensuring that medical information was kept private.
- Ordered pharmacy supplies and kept check on inventory levels.
Home Health LVN
Medical Calls Home Care
Brownsville, TEXAS
10.2015 - 08.2018
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Responded to patient requests with appropriate clinical and personal assistance.
- Cared for wounds, provided treatments and assisted with procedures.
- Took samples to complete diagnostic and routine assessment tests.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Managed appointment calendar for scans, lab tests, and evaluations.
- Performed routine evaluations of each patient's status, needs and preferences.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Administered controlled narcotics, inserted IVs and performed catheterizations.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
Home Health and Hospice LVN
Superior Home Health And Hospice
Brownsville, Texas
05.2013 - 10.2015
- Helped to achieve and maintain continuity of patient care by planning and exchanging information with other health professionals.
- Identified and coordinated patient and family care to support patients and families in home setting.
- Educated family members and caregivers on patient care instructions.
- Managed patients recovering from medical or surgical procedures.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Evaluated patient histories, complaints and current symptoms.
- Advocated for and strived to protect health, safety and rights of patient.
- Accurately documented treatment, medications, IVs administered, and follow-up care.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Monitored patient reactions after administering medications and IV therapies.
QA/Field Licensed Vocational Nurse
Abundant Life Home Health And Provider Service
Brownsville, TEXAS
03.2012 - 05.2013
- Educated patients and caregivers on disease processes, medications, plans of care and individualized treatment plans.
- Complied with applicable legal requirements for HIPAA and documentation standards.
- Administered effective nursing care to ill, injured, convalescent and disabled patients.
- Supported diagnoses by taking blood samples from patients for laboratory testing.
- Reviewed patient history to verify conditions and current medications.
- Evaluated patient histories, complaints and current symptoms.
- Administered IV therapy and medication weekly prefills.
- Performed hospital post assessments for re-evaluation of specified services and re-evaluation of provider service hours.
- Performed quality assurance audit of medical files.
Field Nurse
Superior Home Health
Brownsville, TX
09.2009 - 03.2012
- Cared for wounds, provided treatments and assisted with procedures.
- Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
- Responded to patient requests with appropriate clinical and personal assistance.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Managed appointment calendar for scans, lab tests, and evaluations.
- Administered controlled narcotics, inserted IVs and performed catheterizations.
- Obtained patient vital signs and input/output measurements from inpatients.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Performed routine evaluations of each patient's status, needs and preferences.
Staff Development/HR Coordinator
Good Samaritan Nursing Home
Brownsville, TX
07.2005 - 09.2009
- Performed reviews of employee work performance to check for areas in need of additional training.
- Developed and delivered new hire training programs and continuous professional development.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Coordinated ongoing technical training and personal development classes for staff members.
- Assisted with development of effective recruitment and hiring strategies.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Organized and edited training manuals, multimedia visual aids and other educational materials.
- Trained staff during demonstrations, meetings, and conferences.
- Tested all training software and hardware prior to commencing training programs.
- Created and maintained all absentee calendars including all CNA work and holiday schedules.
- Maintained all personnel employee files up to date.
- Assisted with yearly state survey.
- Worked directly under the supervision of facility administrator.
Education
Licensed Vocational Nurse
The University of Texas At Brownsville And Texas Southmost College
Brownsville, TX01.2003
Medical Office Specialist
Vanguard Institute of Technology
Harlingen, TX12.1999
High School Diploma -
Gladys Porter
Brownsville, TX06.1993
Skills
- Time Management
- Employee Work Scheduling
- Verbal and Written Communication
- Employee Supervision
- Decision Making
- Critical Thinking
- Employee Performance Evaluations
- Policy and Program Development
- Quality Assurance Controls
- Performance Monitoring
- Problem Identification
- HIPAA Guidelines
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Lead Medical Coordinator
Urban Strategies-San Benito
04.2024 - Current
Private Duty Pediatric Nurse
Tri-County Health Care
10.2023 - Current
Medical Coordinator
CHS Los Fresnos/BCFS/Compass Connection
08.2018 - 03.2024
Home Health LVN
Medical Calls Home Care
10.2015 - 08.2018
Home Health and Hospice LVN
Superior Home Health And Hospice
05.2013 - 10.2015
QA/Field Licensed Vocational Nurse
Abundant Life Home Health And Provider Service
03.2012 - 05.2013
Field Nurse
Superior Home Health
09.2009 - 03.2012
Staff Development/HR Coordinator
Good Samaritan Nursing Home
07.2005 - 09.2009
Licensed Vocational Nurse
The University of Texas At Brownsville And Texas Southmost College
Medical Office Specialist
Vanguard Institute of Technology
High School Diploma -
Gladys Porter
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