Alicia Lara
Riverside,CA
Summary
Proactive Receptionist, Housekeeper, and Elderly Caregiver with comprehensive experience in client relations, sanitation, and compassionate patient care. Skilled in maintaining organized environments, administering medications, and providing emotional support. Brings strong organizational skills, effective communication, and a commitment to enhancing daily living for clients.
Overview
20
20
years of professional experience
Work History
Receptionist
Community Access Center
07.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Housekeeper
Sally Lara
01.2005 - 12.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Elderly Caregiver
Irma Morales
01.2007 - 12.2019
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored client vital signs, administered medications, and tracked behaviors to keep doctor informed
- Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
- Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Assisted with personal care tasks, preserving residents' dignity and promoting independence.
- Documented care provided and progress made, ensuring accurate health records.
- Monitored vital signs and reported changes to healthcare professionals, ensuring prompt medical attention.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Provided compassionate and patient-focused care to cultivate well-being.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted with daily living activities, running errands, and household chores.
Education
High School Diploma -
John W. North High School
06.2001
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer/Client relations
- Scheduling
- Greeting and Seating Clients
- Customer Service
- Call Answering and Routing
- Courteous and Professional
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Vacuuming
- Cleaning bathrooms
- Cleaning techniques
- Health and safety compliance
- Bed making proficiency
- Kitchen Cleaning
- Residential Cleaning
- Waste disposal
- Restroom detailing
- Window Washing
- Relationship Building
- Dementia Care
Timeline
Receptionist
Community Access Center
07.2024 - Current
Elderly Caregiver
Irma Morales
01.2007 - 12.2019
Housekeeper
Sally Lara
01.2005 - 12.2020
High School Diploma -
John W. North High School
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