Alicia Lara

Riverside,CA

Summary

Proactive Receptionist, Housekeeper, and Elderly Caregiver with comprehensive experience in client relations, sanitation, and compassionate patient care. Skilled in maintaining organized environments, administering medications, and providing emotional support. Brings strong organizational skills, effective communication, and a commitment to enhancing daily living for clients.

Overview

years of professional experience

Work History

Receptionist

Community Access Center

6848 Magnolia Ave Riverside CA 92506

07.2024 - Current

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Communicated with clients, and updated client records.
Resolved customer problems and complaints.
Responded to inquiries from callers seeking information.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.

Housekeeper

Sally Lara

4037 Weyer St Riverside CA 92501

01.2005 - 12.2020

Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Disposed of trash and recyclables each day to avoid waste buildup.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.

Elderly Caregiver

Irma Morales

5894 Arlington Ave Riverside CA 92504

01.2007 - 12.2019

Offered companionship and kindness to elderly patients.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Monitored client vital signs, administered medications, and tracked behaviors to keep doctor informed
Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
Transported individuals to events and activities, medical appointments, and shopping trips.
Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
Assisted with personal care tasks, preserving residents' dignity and promoting independence.
Documented care provided and progress made, ensuring accurate health records.
Monitored vital signs and reported changes to healthcare professionals, ensuring prompt medical attention.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Provided compassionate and patient-focused care to cultivate well-being.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Assisted with daily living activities, running errands, and household chores.

Education

High School Diploma -

John W. North High School

06.2001

Skills

Organization skills
Time Management
Telephone skills
Data Entry
Verbal and written communication
Customer/Client relations
Scheduling
Greeting and Seating Clients
Customer Service
Call Answering and Routing
Courteous and Professional
Bathroom cleaning
Mopping and sweeping

Vacuuming and sweeping
Vacuuming
Cleaning bathrooms
Cleaning techniques
Health and safety compliance
Bed making proficiency
Kitchen Cleaning
Residential Cleaning
Waste disposal
Restroom detailing
Window Washing
Relationship Building
Dementia Care

Timeline