Alicia La Rosa, RN
Miami Gardens,FL
Summary
Enthusiastic and dedicated Registered Nurse with a strong background in behavioral health. Demonstrates a patient-first mentality through compassionate care and effective leadership. Proven ability to enhance patient satisfaction and implement quality control initiatives. Eager to contribute to a team committed to making a positive impact in healthcare, leveraging skills in clinical assessments and teamwork to support patient well-being and organizational goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Registered Nurse
Fort Lauderdale Behavioral Health Center
11.2023 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Improved compliance by 35% by conducting thorough audits.
- Covered 4 hospital units as a float nurse.
Nursing Student
Select Hospital Miami Lakes
04.2023 - 07.2023
- Collaborated in the Intensive Care Unit with other care providers, such as physicians and nurses, to ensure clients receive the best possible care and provided patient-centered care to a diverse population of patients in a variety of clinical settings.
- Increased cultural competency through exposure to diverse patient populations, adapting communication styles accordingly.
- Contributed to efficient unit operations by prioritizing tasks effectively and managing time wisely.
- Expanded understanding of the healthcare system by shadowing experienced nurses during shift change handoffs and interdisciplinary rounds.
Nursing Student
Hialeah Hospital
01.2023 - 04.2023
- Administered medications under supervision, ensuring accurate dosage and timely delivery for optimal results.
- Assisted in wound care management, promoting faster healing and reducing the risk of infection.
- Demonstrated strong time management skills by effectively prioritizing tasks and delegating responsibilities when necessary.
- Conducted thorough head-to-toe assessments on assigned patients during each shift, identifying any abnormalities that required further attention from healthcare providers.
Nursing Student
North Shore Hospital
05.2022 - 08.2022
- Assisted nurses care for labor and delivery.
- Rotated to Neonatal Intensive Care Unit (NICU) and provided care for newborns.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Conducted thorough head-to-toe assessments on assigned patients during each shift, identifying any abnormalities that required further attention from healthcare providers.
- Worked alongside experienced nursing professionals to learn new procedures.
Nursing Student
Hialeah Shores Rehabilitation Center
02.2021 - 05.2021
- Performed basic clinical tasks such as taking vital signs, height and weight measurements, and administering medications.
- Improved patient care by assisting Registered Nurses with daily tasks and procedures.
- Assisted patients with personal hygiene requirements and monitored conditions to update nursing staff.
- Administered close patient care, checked vital signs, and monitored telemetry.
- Developed strong communication skills through frequent interaction with patients, families, physicians, nurses, and other healthcare professionals involved in the care process.
Field Supervisor
United States Census
07.2020 - 10.2020
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Identified development and improvement areas and set up training to bridge learning gaps.
Service Writer
Trekker Group
02.2016 - 05.2018
- Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
- Reduced wait times for customers by effectively managing appointment schedules and coordinating with technicians.
- Improved customer satisfaction by providing timely and accurate service estimates.
- Addressed customer concerns promptly and professionally, fostering trust and loyalty among clientele.
Customer Service Supervisor
Inktel Contact Center Solutions
05.2010 - 02.2015
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Coached employees through day-to-day work and complex problems.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
Education
Associate of Science - Nursing
08-2023
No Degree - General Studies
06-2012
- Phi Theta Kappa Member
- 4.0 GPA
Skills
- Leadership skills
- Critical thinking and problem solving
- Formulating patient care plans
- Excellent communicating skills
- Patient education and counseling
- EMR / EHR
- High level of autonomy
- English and Spanish Proficiency
- Addiction specialist
- Certified in CPR/AED
- Training and mentoring
- Therapy programs
Certification
.
- Registered Nurse License (RN) - State Board of Nursing.
- Basic Life Support Certification (BLS)
- CPI Certification (CPI)
Clinical Experience
- Hialeah Shores Rehabilitation Center, Performed basic clinical tasks such as taking vital signs, height and weight measurements, and administering medications., 72
- St. Catherine's Rehabilitation Hospital, Assisted nurses perform patient assessments and care plans., 72
- Hialeah Hospital, Performed clinical assessments and interpreted patient data to evaluate clinical status and initiate appropriate interventions., 72
- North Shore Hospital, Assisted nurses care for pre and post op labor patients. Rotated to Neonatal Intensive Care Unit (NICU) and provided care for newborns., 62
- Hialeah Hospital, Educated patients on preventive health care and lifestyle choices, assisted nurses with daily care for patients., 62
- Fort Lauderdale Behavioral Health Center, Collaborated with medical professionals to provide integrated care to patients with mental health and physical health issues., 62
- Select Hospital Miami Lakes, Collaborated in the Intensive Care Unit with other care providers, such as physicians and nurses, to ensure clients receive the best possible care and provided patient-centered care to a diverse population of patients in a variety of clinical settings., 120
Accomplishments
- Charting - Developed and organized 300+ charts for all new and current patients, routinely updating information for physician reference
- Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
- Training - Trained team of staff nurses in medical office procedures to ensure consistent quality of care.
Timeline
Registered Nurse - Fort Lauderdale Behavioral Health Center
11.2023 - Current
Nursing Student - Select Hospital Miami Lakes
04.2023 - 07.2023
Nursing Student - Hialeah Hospital
01.2023 - 04.2023
Nursing Student - North Shore Hospital
05.2022 - 08.2022
Nursing Student - Hialeah Shores Rehabilitation Center
02.2021 - 05.2021
Field Supervisor - United States Census
07.2020 - 10.2020
Service Writer - Trekker Group
02.2016 - 05.2018
Customer Service Supervisor - Inktel Contact Center Solutions
05.2010 - 02.2015
.
- Registered Nurse License (RN) - State Board of Nursing.
- Basic Life Support Certification (BLS)
- CPI Certification (CPI)
South Eastern College - Associate of Science, Nursing
Miami Dade College - No Degree, General Studies
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