Alicia Lennox
San Jose,CA
Summary
Enthusiastic CPT-1 eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in the Healthcare industry.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Mobile Phlebotomist
National Phlebotomy Provider Network
San Jose, CA
01.2025 - Current
- Executed blood collection procedures effectively, prioritizing patient well-being.
- Blood collection for diagnostic laboratories including, Boston Heart, Quest-Galleri, Cyrex, Quest Laboratory, Natera, Genova, SpectraCel, and etc.
- Applied best practices to ensure safety and infection control in specimen handling.
- Enhanced patient trust with compassionate care, professional demeanor, and confidentiality in handling sensitive information.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Performed blood sample collection using a range of equipment such as butterfly and straight needles.
- Provided phlebotomy services across multiple settings, including homes, clinics, and assisted living facilities.
- Assisted in training new hires on company policies, procedures, and best practices for mobile phlebotomists.
- Conducted blood sample centrifugation following established clinical guidelines.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Ensured daily packaging and shipment of specimens to central lab.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Contract Phlebotomist
Department Of Veterans Affairs ( AHP )
Mather, CA
01.2024 - 01.2025
- Increased patient satisfaction by providing efficient and accurate blood collection services.
- Accessioned and processed clinical laboratory specimens for departments such as Blood Bank, Chemistry, Hematology, Immunology, and Microbiology.
- Acquired specimens for both inpatient and outpatient analysis.
- Enhanced laboratory efficiency by processing, labeling, and storing specimens according to established protocols.
- Ensured timely test results by coordinating with medical staff for proper specimen handling and transport.
- Adhered to procedures to maintain a safe and hygienic work environment.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Supported new staff members with hands-on training and mentorship, fostering professional growth within the team.
- Upheld patient privacy rights by complying with HIPAA regulations throughout all aspects of daily operations.
- Ensured timely and effective response to emergencies until additional support was available.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Contract Phlebotomist
TEEMA- California State Prison- Sacramento
02.2023 - 01.2024
- Monitored patients for reactions and verified sample quality.
- Verified proper storage and transportation of specimens to laboratories.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Monitored supply levels and placed orders for laboratory supplies.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Obtained blood from veins by vacuum tube and butterfly venipuncture methods.
- Collected blood,fecal, and urine samples for both routine and STAT orders.
- Centrifuged tubes and processed specimens.
- Ascessioned specimens into information systems(Cerner) to manage and confirm patient data, demographic and medical history information.
- Utilized electronic medical record systems to store, retrieve and process patient data.
Mobile Phlebotomist
National Phlebotomy Provider Network
06.2020 - 01.2023
- Centrifuged and processed blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Collected blood, urine, fecal specimens for both urine and STAT orders.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Trained new staff in phlebotomy procedures.
- Blood collection for diagnostic laboratories including, Boston Heart, Quest-Galleri, Cyrex, Quest Laboratory, Natera, Genova, and SpectraCel.
- Packaged and shipped specimens to central labs daily.
- Excellent venipuncture skills including pediatric and geriatric.
- Performed using vacutainer tubes, tourniquets, butterfly needles and straight needles.
- Known for having a gentle touch and the ability to alleviate patient anxieties.
- Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
Phlebotomist
Wellnessmart, MD.
09.2019 - 05.2020
- Collected both routine and STAT blood and urine specimens.
- Collection using vacutainer tubes, tourniquets, butterfly needles, and straight needles.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Accurately labeled vacutainer tubes with patient name, date and time of collection.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Assembled tourniquets, needles and blood collection devices to prepare work trays.
- Organized daily work based on collection priority.
- Build trust and alleviate patient discomfort during phlebotomy procedures while efficiently collecting blood specimens.
- Labeled transfer tubes and followed directions for handling and storing specimens.
- Centrifuged and processed specimens accordingly.
Caregiver
Interim Healthcare And Private In Home Care
04.2015 - 08.2019
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Light housekeeping duties such as vacuuming, dusting, and etc. Assist with dressing, grooming and bathing.
- Reminders on when to take medications and make note of any significant changes in the client to the agency/service.
- Engage in mental and physical exercises and providing companionship.
- Maintained a clean, safe and well-organized patient environment.
- Documented vitals, behaviors and medications in client medical records.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Recognized and reported abnormalities or changes in patients health status.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Phlebotomy Technician
Bay Area Medical Academy
San Jose, CAA.A - General Studies
Mission College
Santa Clara, CAHigh School Diploma - undefined
Cupertino High School
Cupertino, CASkills
- Venipuncture
- CPR
- Detail-oriented
- Punctual
- Self -Motivated
- Adaptable
- Multi- tasker
- Reliable
- Problem-Solving
- Decision-Making
- First Aid
- Patient Relationship-Building
- Quality Patient Care
- Medication Administration
- Vital Sign Assessment
Certification
Certified Phlebotomy Technician
Timeline
Mobile Phlebotomist
National Phlebotomy Provider Network
01.2025 - Current
Contract Phlebotomist
Department Of Veterans Affairs ( AHP )
01.2024 - 01.2025
Contract Phlebotomist
TEEMA- California State Prison- Sacramento
02.2023 - 01.2024
Mobile Phlebotomist
National Phlebotomy Provider Network
06.2020 - 01.2023
Phlebotomist
Wellnessmart, MD.
09.2019 - 05.2020
Caregiver
Interim Healthcare And Private In Home Care
04.2015 - 08.2019
A.A - General Studies
Mission College
High School Diploma - undefined
Cupertino High School
Phlebotomy Technician
Bay Area Medical Academy