Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer
Timeline
Generic

Alicia Limburg

Street,MD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Skilled former bank Branch Manager with 29 years of demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills. I am a Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

29
29
years of professional experience

Work History

Bank Branch Manager

Rosedale Federal Savings And Loans
12.1994 - 09.2023
  • Assessed employee performance and developed improvement plans.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Completed filings and upheld strict compliance with regulatory agencies and supervisors.
  • Identified partnership opportunities and established favorable business connections.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Complied with regulatory guidelines and requirements.
  • Engaged employees in business processes with positive motivational techniques.
  • Maintained friendly and professional customer interactions.
  • Consulted customers to boost product sales and services.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Boosted sales and customer loyalty through incentive programs.
  • Submitted loan applications to underwriter for verification and recommendation.
  • Complied with established internal controls and policies.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.

Education

High School Diploma -

Perry Hall High School
Baltimore, MD

Compliance Training

Online Course Learning
08.2023

Skills

  • Teller Auditing
  • Banking Products and Services
  • Shift Scheduling
  • Customer Service
  • Coaching and Mentoring
  • Performance Reviews
  • Cash Handling Expertise
  • Interviewing and Hiring
  • Employee Development
  • Relationship Building
  • Human Resources Knowledge
  • Excellent Work Ethic
  • Staff Management
  • Strong Team-Builder
  • Community Relations
  • Accounts Payable and Accounts Receivable
  • Federal Regulations
  • Staff Evaluations
  • Customer and Vendor Relations
  • Payroll Operations
  • Customer Interaction
  • Key Performance Indicators (KPI)
  • Strong Interpersonal Skills
  • Proficiency in MS Office
  • Excellent Communication Skills
  • Banking Operations
  • Conflict Resolution
  • Client Relationship Management
  • Excellent Team Leadership

Accomplishments

  • Was part of two rebranding committees for the bank.
  • Received 100% customer satisfaction across all levels - New account, Teller, Closed accounts for the whole calendar year of 2022 and 2023
  • Improved employee satisfaction and reduced turnover 100%.
  • Was nominated and participated in the 2023 Emerging leaders program for the Maryland Bankers Association.

Volunteer

  • I have been the initiative owner for RF for 11 years participating in the Harford County Catch a Pig 5K benefiting the Boys & Girls Clubs of Harford and Cecil Counties. Fostering relationships in and with our communities.
  • I was a panel expert during a Career Exploration Discussion for Everfi during a Virtual Classroom. To help students explore the day in a life of a bank personal as a possible career path.
  • Was on the Executive committee for years with the March of Dimes of Harford county.
  • Sponsored a section of the Ma & Pa trail in harford county for several years. Organizing quarterly clean up sessions.
  • I am very active with my sons Jarrettsville Young Marines organization. I conducted research and was able to form a partnership with Wreaths across america and Delaney Valley memorial gardens. In which the Young Marines sold Wreaths and them placed them on the graves of past veterans during the wreath laying ceremony in December 2022 and we will be doing it again this year 2023.
  • Developed relationships with the Delta - Cardiff Volunteer Fire company and in doing so we have been able to have a presence during the annual Mason Dixon Fair for the past 2 years spotlighting our youth organization and helping around the fairgrounds during the fair and at other events.
  • Recently became Paymaster and Financial Manager for our young Marines unit.
  • Received the title of Unit Adult Volunteer of the year for Jarrettsville young Marines

Timeline

Bank Branch Manager

Rosedale Federal Savings And Loans
12.1994 - 09.2023

High School Diploma -

Perry Hall High School

Compliance Training

Online Course Learning

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Alicia Limburg