Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
Generic
Alicia Long

Alicia Long

University Place,WA

Summary

Dependable professional with excellent organization skills demonstrated through history of managing client daily activities, appointments and medication needs. Well-versed in administering medication and monitoring nutrition. Trusted to oversee patients in challenging medical states. Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care. Visionary Business Owner known for high productivity and efficient task completion. Excel in strategic planning, financial management, and operational oversight. Strong leadership skills sharpen ability to inspire teams and drive business growth. Approach challenges with innovative solutions, fostering positive change and organizational development. Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

36
36
years of professional experience

Work History

Caregiver

Consumer Direct Care of Washington
Tacoma, WA
07.2022 - Current
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Laundered clothing and bedding to prevent infection.
  • Supported bathing, dressing and personal care needs.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Contributed to case reviews of client status and progress.
  • Recorded client status progress and challenges in logbooks and reports.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Assisted with meal planning to meet nutritional plans.
  • Consulted with client care team to continually update care plans.
  • Developed plans for respite care when needed based on availability of family members or other caregivers.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Monitored health and well-being of clients and reported significant health changes.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Followed care plan and directions to administer medications.

Vice President of Budeboy Recordz

Self-employeed
University Place, WA
01.2010 - Current
  • Formed and sustained strategic relationships with clients.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Compiled data on sales performance of each artist's releases to track progress against goals.
  • Hired and trained new department managers to increase team oversight and productivity.
  • Provided guidance on songwriting techniques or production methods to signed artists.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Organized tours for signed acts including booking venues and coordinating travel arrangements.
  • Managed sales presentations to promote product and brand benefits.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Analyzed streaming platforms such as SoundCloud or YouTube for potential signings.
  • Scheduled release dates for albums and singles with media outlets such as radio stations, magazines, websites.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Set pricing structures according to market analytics and emerging trends.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Maintained a database of contacts within the music industry including agents, managers, promoters.

Pharmacy Clerk

Walmart
Palm Desert, CA
04.2006 - 04.2007
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Provided guidance to customers on over-the-counter medications and healthcare supplies.
  • Received written or telephone prescriptions from physicians' offices and hospitals.
  • Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
  • Performed administrative tasks such as filing paperwork, answering phone calls, responding to emails.
  • Scanned items and checked pricing on cash register for accuracy.
  • Provided excellent customer service in a friendly manner to all clients visiting the pharmacy counter.
  • Answered customer inquiries regarding drug interactions, side effects, dosage and storage information.
  • Maintained clean and organized pharmacy environment, adhering to safety and sanitation protocols.
  • Answered telephone calls promptly and assisted customers by directing calls to appropriate personnel.
  • Assisted with preparing insurance forms for reimbursement purposes.
  • Answered customer questions about prescribed and OTC medications.
  • Assisted pharmacist in daily operations tasks and administrative tasks.
  • Collaborated with pharmacy team to implement promotional events and health screenings.
  • Communicated with insurance companies for billing purposes.
  • Entered patient data into computer system to maintain accurate records.
  • Counted pills, measured medications and compounded intravenous solutions.
  • Processed prescriptions accurately and efficiently, minimizing wait times for customers.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.

Caregiver

Halinor Group Home
West Covina, CA
06.1997 - 10.1998
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Laundered clothing and bedding to prevent infection.
  • Supported bathing, dressing and personal care needs.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Consulted with client care team to continually update care plans.
  • Recorded client status progress and challenges in logbooks and reports.
  • Contributed to case reviews of client status and progress.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Developed plans for respite care when needed based on availability of family members or other caregivers.
  • Assisted with meal planning to meet nutritional plans.

Telemarketer

Comcast
Ontario, CA
08.1989 - 01.1991
  • Achieved established sales targets by generating new customer accounts.
  • Handled customer complaints efficiently while maintaining a professional demeanor.
  • Collaborated with new customers to give details about company offerings.

Education

Some College (No Degree) - Computer Aided Drafting

ITT Technical Institute
San Bernardino, CA

Bachelor of Science - Electrical Engineering

Pierce College
Steilacoom, WA

Skills

  • Medication administration
  • Meal preparation
  • Personal care
  • Patient observation
  • Health monitoring
  • Documentation maintenance
  • Communication skills
  • Client advocacy
  • HIPAA compliance
  • Client communication
  • Customer service
  • Team collaboration
  • Database management
  • Project management
  • Budget management
  • Problem resolution
  • Team leadership
  • Customer relationship
  • Sales management
  • Accounting management
  • Performance improvement
  • Verbal and written communication
  • Financial administration
  • Decision-making
  • Project planning
  • Leadership
  • Multitasking
  • Critical thinking

Languages

English
Native/ Bilingual
Korean
Limited
Spanish
Limited

Timeline

Caregiver

Consumer Direct Care of Washington
07.2022 - Current

Vice President of Budeboy Recordz

Self-employeed
01.2010 - Current

Pharmacy Clerk

Walmart
04.2006 - 04.2007

Caregiver

Halinor Group Home
06.1997 - 10.1998

Telemarketer

Comcast
08.1989 - 01.1991

Some College (No Degree) - Computer Aided Drafting

ITT Technical Institute

Bachelor of Science - Electrical Engineering

Pierce College

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Alicia Long