Alicia Lopez
Killeen,TX
Summary
Detail-oriented individual with exceptional communication. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues.
Team leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Escrow Officer
Monteith Abstract & Title Company
08.2015 - Current
- Balanced and managed several escrow accounts concurrently, reducing potential for errors.
- Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
- Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
- Organized appointments and managed document delivery for out-of-area transactions.
- Ensured excellent customer experience by resolving service-related concerns.
- Maintained organized and accurate documentation for all escrow transactions, ensuring compliance with industry regulations.
- Ensured confidentiality in processing and using sensitive customer information.
- Consistently met deadlines for preparing necessary paperwork for closings while maintaining high-quality work standards.
- Facilitated employee onboarding by delivering comprehensive training on company standards, workflows, and escrow software systems.
- Ensured precise and punctual completion of closing documents through collaboration with multiple parties including agents, lenders, and buyers.
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
Education
Ellison High School
Killeen, TX06.2012
Skills
- Funds disbursement
- Time management
- Attention to detail
- Problem-solving abilities
- Excellent communication
- Customer service-focused
- Decision-making
- Microsoft office
- Data entry
- Organizational proficiency
- Multitasking
Timeline
Escrow Officer
Monteith Abstract & Title Company
08.2015 - Current
Ellison High School
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