Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alicia LoVerso

Royersford,PA

Summary

Dynamic program manager with a proven track record, adept at leading cross-functional teams to deliver impactful marketing campaigns. Expert in Microsoft Project and resource planning, while fostering collaboration and resolving conflicts effectively. Recognized for driving process improvements and achieving project goals on time and within budget.

Overview

21
21
years of professional experience

Work History

Program Manager

Avalere Health
Philadelphia, PA
01.2021 - 05.2025
  • Successfully led and managed a cross-functional team to launch multiple HCP and consumer marketing campaigns, from messaging development and concept creation, through tactical execution.
  • Responsible for monthly resource forecasting for all assigned work.
  • Partnered with Account Managers to gather project requirements, and effectively brief teams.
  • Estimated client-level scopes and staff plans for AOR clients.
  • Managed a sizable team while fostering a positive team culture and morale.
  • Navigated disputes effectively, resolving conflicts across various disciplines.
  • Identified as an expert by peers, contributing insights on best practices.
  • Owned process, ensuring strict adherence to established protocols.
  • Expert in understanding functional roles, specific needs, and resource planning.
  • Trained and mentored SPM, PM, and APM on complex project scheduling and task organization tactics.
  • Managed client submissions in Veeva, ensuring the submission was accurate and delivered on time.
  • Developed and maintained project plans, schedules, and budgets.

Senior Project Manager

Dudnyk
Horsham, PA
01.2019 - 12.2020
  • Created and managed timelines and budgets for multiple types of agency projects.
  • Prepared complex SOWs and project plans.
  • Owned project definition and scoping.
  • Found alternate solutions to project constraints while being flexible to meet business needs.
  • Had a solid understanding and was a champion of processes, with experience in multiple methodologies.
  • Clearly articulated project status creep, and red flags to full teams, and helped drive remedies.
  • Managed direct reports.
  • Managed resources for multiple projects.
  • Properly escalated to department leads.
  • Built strong, collaborative relationships with agency teams.
  • Coordinated internal resources and third parties and vendors for the flawless execution of projects.

Project Management Supervisor

GSW, A Syneos Health Company
Langhorne, PA
08.2015 - 12.2018
  • Independently created and oversaw the lifecycles of projects.
  • Oversaw, developed, and planned weekly resource allocations.
  • Successfully identified and problem-solved out-of-scope items.
  • Collaborated and maintained relationships with outside vendors.
  • Trained and executed established agency processes.
  • Examined and executed continuous process improvement.
  • Provided coaching and mentoring support to junior staff members regarding effective problem-solving techniques related to project challenges.

Digital Program Manager

Accenture Interactive
Philadelphia, PA
09.2014 - 08.2015
  • Independently created and oversaw the lifecycles of projects.
  • Oversaw, developed, and planned weekly resource allocations.
  • Successfully identified and problem-solved out-of-scope items.
  • Collaborated and maintained relationships with outside vendors.
  • Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.

Senior Project Manager

PulseCX
Montgomeryville, PA
10.2013 - 09.2014
  • Independently created and oversaw the lifecycles of projects.
  • Oversaw, developed, and planned weekly resource allocations.
  • Successfully identified and problem-solved out-of-scope items.
  • Collaborated and maintained relationships with outside vendors.
  • Resolved conflicts between team members in order to maintain productivity levels.
  • Provided training sessions to staff on new processes or systems related to projects.
  • Maintained up-to-date records for all current and past projects.

Senior Digital Project Manager

MRM Worldwide
Princeton, NJ
08.2013 - 10.2013
  • Collaborated with internal departments to ensure timely completion of tasks associated with each project phase.
  • Provided direction and support to project teams in the development of digital products.
  • Tracked expenses related to each stage of the project lifecycle as well as overall costs incurred by the business.
  • Ensured compliance with established standards and processes for digital projects.
  • Managed multiple complex projects simultaneously in a fast-paced environment while meeting tight deadlines.
  • Drafted reports on project status updates, milestones achieved, risks encountered.
  • Monitored progress against timelines, budget constraints, scope changes, quality control measures and other key performance indicators.

Senior Project Manager

Saatchi & Saatchi Health
Langhorne, PA
03.2007 - 08.2013
  • Maintained up-to-date records for all current and past projects.
  • Coordinated resources across multiple departments and teams to ensure successful completion of projects.
  • Collaborated with stakeholders to develop realistic expectations for deliverables.
  • Developed comprehensive project plans to be shared with stakeholders.
  • Monitored progress of projects against established timelines and budgets.
  • Implemented process improvement initiatives aimed at increasing efficiency within the organization.
  • Resolved conflicts between team members in order to maintain productivity levels.
  • Established best practices for managing complex projects successfully.

Account Executive

Saatchi & Saatchi Health
Langhorne, PA
11.2004 - 03.2007
  • Cultivated relationships with key decision makers through regular client visits and follow-up calls.
  • Developed and maintained relationships with key clients to ensure customer satisfaction.
  • Provided timely customer service support to resolve any issues quickly and efficiently.
  • Created marketing materials, including brochures and presentations, to showcase products and services.

Senior Traffic Coordinator

Saatchi & Saatchi Health
Langhorne, PA
03.2004 - 10.2004
  • Assisted in development of processes and procedures related to traffic coordination operations.
  • Communicated changes in plans or delays in timeline to appropriate personnel.
  • Managed multiple tasks simultaneously while meeting tight deadlines.
  • Created detailed reports on daily basis for all projects in production.
  • Analyzed potential risks associated with various tasks within a given project plan.
  • Maintained communication between creative teams, producers, editors, graphic designers, copywriters.

Education

Bachelor of Science -

Lock Haven, PA
Lock Haven, PA
05.1999

Skills

  • Project specification gathering
  • Microsoft Project proficiency
  • MS Office Suite expertise
  • Smartsheet utilization
  • Jira project management
  • Adobe Acrobat proficiency
  • Workfront experience
  • Veeva familiarity
  • Resource planning
  • Budget management
  • Process improvement
  • Conflict resolution
  • Team leadership

Timeline

Program Manager

Avalere Health
01.2021 - 05.2025

Senior Project Manager

Dudnyk
01.2019 - 12.2020

Project Management Supervisor

GSW, A Syneos Health Company
08.2015 - 12.2018

Digital Program Manager

Accenture Interactive
09.2014 - 08.2015

Senior Project Manager

PulseCX
10.2013 - 09.2014

Senior Digital Project Manager

MRM Worldwide
08.2013 - 10.2013

Senior Project Manager

Saatchi & Saatchi Health
03.2007 - 08.2013

Account Executive

Saatchi & Saatchi Health
11.2004 - 03.2007

Senior Traffic Coordinator

Saatchi & Saatchi Health
03.2004 - 10.2004

Bachelor of Science -

Lock Haven, PA

Similar Profiles

CREATE PROFILE