Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alicia Manning

Aurora,CO

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

22
22
years of professional experience

Work History

Service Team Member

Michael's
09.2023 - Current
  • Contributed to meeting sales targets through upselling techniques and product recommendations tailored to individual customer preferences.
  • Executed cash transactions accurately, maintaining proper cash handling procedures to minimize discrepancies at the end of shifts.
  • Supported fellow team members during high-volume periods by effectively multitasking between various roles when needed.
  • Collaborated with management on initiatives to improve overall operational efficiency within the team.

Shift Leader

Walgreens
03.2002 - 04.2024
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Streamlined inventory management processes, leading to reduced waste and optimized stock levels.

Store Manager

Family Dollar
10.2015 - 10.2022
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.

Education

High School Diploma -

George Washington High School
Denver, CO

Skills

  • Strong Work Ethic
  • Service recovery
  • Patience and composure
  • Performance monitoring
  • POS Systems
  • Customer Service
  • Inventory Management
  • Multitasking
  • Money handling abilities

Timeline

Service Team Member

Michael's
09.2023 - Current

Store Manager

Family Dollar
10.2015 - 10.2022

Shift Leader

Walgreens
03.2002 - 04.2024

High School Diploma -

George Washington High School
Alicia Manning