Alicia Martin
Temecula,CA
Summary
I am a compassionate and results driven psychology graduate with an interest in researching and analyzing behavioral patterns to effectively provide help to those in need. I am actively pursuing a career in the Social Work field and I am seeking an opportunity to maximize my academic knowledge and experience in providing support and resources to individuals and families, while advocating for their well- being. I possess good leadership and interpersonal skills and the ability to solve complex problems alone as well within a team environment.
Overview
11
11
years of professional experience
Work History
Forklift Operator
Target
02.2016 - Current
- Operate forklift to transport goods and materials within the warehouse efficiently and safely.
- Maintain inventory accuracy by scanning and tracking items using warehouse management systems.
- Collaborate with team members and supervisors to optimize workflow and meet daily targets.
- Inspect products for quality and damage before shipment
Warehouse Associate
Amazon
03.2014 - 02.2016
- Ensured accurate and timely fulfillment of customer orders, maintaining high satisfaction levels.
- Managed multiple tasks simultaneously in a fast-paced environment to ensure prompt customer service.
- Maintained precise records of inventory and shipments, ensuring customers receive correct products
- Quickly identified and resolved order discrepancies and inventory issues to meet customer expectations.
Security Officer
U.S. Security Associates
04.2013 - 03.2014
- Prepared detailed and accurate reports of incidents, interactions, and observations, ensuring transparency and accountability.
- Conducted thorough security checks and monitored surveillance systems to ensure the safety of all visitors.
- Effectively communicated with individuals to address inquiries, provide directions, and explain security procedures.
- Managed and resolved conflicts calmly and professionally, ensuring a safe environment for all parties involved.
Education
Bachelor of Arts - Psychology
California State University San Bernardino
San Bernardino, CA05.2024
Associate of Arts - Human Services
San Bernardino Valley College
San Bernardino, CA06.2021
Skills
- Experienced in handling emergency situations and providing immediate support and resources
- Strong verbal and written communication skills
Proficient in identifying issues and developing effective solutions
- Efficient in managing time and prioritizing tasks
Ability to work collaboratively with others
- Proficient in maintaining accurate and confidential records and reports
Timeline
Forklift Operator
Target
02.2016 - Current
Warehouse Associate
Amazon
03.2014 - 02.2016
Security Officer
U.S. Security Associates
04.2013 - 03.2014
Bachelor of Arts - Psychology
California State University San Bernardino
Associate of Arts - Human Services
San Bernardino Valley College