ALICIA MCCREA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Sales Associate
Victoria's Secret
12.2022 - 09.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Cashier
Jollibee
07.2020 - 09.2022
- Alternated job responsibilities of a dispatcher, assembler and cashier to contributeto fast-acting customer service
- Worked as a team member to provide a satisfactory customer service to encouragerepeat business
- Responsible for restocking condiments and utensils for customer accessibility at alltimes
- Worked with team members in closing and opening procedures
Cashier
Footlocker Inc.
04.2022 - 06.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Summer Camp Counselor
Jersey City Recreation Department
07.2019 - 08.2019
- Responsible for children from the ages of 6 to 8
- Assisted them in advancing their academic level using creative, engaging activities
- Worked well amongst senior and supervising counselors creating a safe and productive environment for the kids
Education
Bachelor of Science - Nursing
Seton Hall University
South Orange, NJ05.2026
High School Diploma -
Infinity Institute
Jersey City06.2022
Skills
- Fast Learner
- Leadership Skills
- Ability to Work in a Team
- Ability to Multitask
- Adaptability
- Honesty and Integrity
- Effective Time Management
- Product Sales
- Reliable and Punctual
- Exceptional Customer Service
Timeline
Sales Associate
Victoria's Secret
12.2022 - 09.2023
Cashier
Footlocker Inc.
04.2022 - 06.2022
Cashier
Jollibee
07.2020 - 09.2022
Summer Camp Counselor
Jersey City Recreation Department
07.2019 - 08.2019
Bachelor of Science - Nursing
Seton Hall University
High School Diploma -
Infinity Institute