Summary
Overview
Work History
Education
Skills
cooking, needle work, crafting, Baking
Timeline
Generic

Alicia Meringolo

Care Specialist (care Giver)
Greenville,SC

Summary

Diplomatic Care Specialist with passion for maintaining loyalty and contentment of customers. Experienced handling stress, complaints and referrals. Analytical, adaptable and committed to exceeding customer expectations to build customer loyalty and satisfaction. Experienced non-medical Care Provider offering 17 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Experienced Care Specialist knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Compassionate Care Specialist possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in care giving. Collaborative team player with strong clinical and interpersonal skills. Available 40 to 60 hours per week, weekends and evenings. Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service. Customer-focused Care Specialist with 17 years of experience working in customer service. Talented in successfully providing legendary service using integrity and knowledge. Organized, professional and quickly respond and resolve any complaints. Hardworking Care Specialist with talent for resolving all customer issues involving billing, shipping or product. Organized, effective and always punctual. Demonstrated abilities in handling stressful situations well. Dependable Care Specialist serving diverse needs of patients through active communication and responsive engagement with healthcare services and policymakers. Skilled at analyzing case files and databases to speed up inquiry response times and guide information through appropriate personnel channels. Maintains highest standards of ethics, professionalism and regulatory compliance to ease common stressors and de-escalate potential conflicts. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Care Specialist position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience
27
27
years of post-secondary education

Work History

Care Specialist

Serinity Behavioral Health Systems
Augusta, GA
04.2017 - 04.2023
  • Monitored customer care goals and developed improvements.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Prepared reports for workload and performed quality assurance.
  • Assisted patients with self-administered medications.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Education

High School Diploma -

Hephzibah High School
Hephzibah, GA
05.1996 - 06.2023

Skills

Meal planning and preparation

undefined

cooking, needle work, crafting, Baking

I can cook all different types of food like Mexican, Oriental, American, and German, and more. I can crochet, sew, knit, embroidery, I really love working on new patters and making stuff for others. I like to do all kinds of crafting, I have made Baskets for different occasions and flower arrangements and also jewelry, if I don't know how to do something I try to lear how to do it. Baking is one of my favorite things to do to bring smiles to peoples face and it is a lot of fun to try new recipes. I really like to help people learn new things and learn new things my self.

Timeline

Care Specialist

Serinity Behavioral Health Systems
04.2017 - 04.2023

High School Diploma -

Hephzibah High School
05.1996 - 06.2023
Alicia MeringoloCare Specialist (care Giver)