Alicia M. Hawk
Summary
Dynamic professional with extensive experience at the US Air Force, excelling in inventory management and customer service. Proven ability to enhance operational efficiency and ensure compliance with safety regulations. Strong attention to detail and exceptional communication skills drive successful outcomes in high-pressure environments. Committed to fostering trust and rapport with team members and clients.
Overview
5
5
years of professional experience
Work History
Individual Protective Equipment
US AIR FORCE
Ellsworth Air Force Base
08.2019 - 11.2020
- Issued and returned protective equipment for training and deployments
- Certified completion of sanitation for protective equipment
- Maintained records concerning inspections, inventory levels and other pertinent data
- Organized periodic physical inventories in accordance with company policies
F-35 Aircraft Parts Store
US AIR FORCE
Nellis Air Force Base
02.2018 - 08.2019
- Mentored and trained new employees on warehouse policies and procedures
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
- Utilized strong analytical and problem-solving skills to address operational issues
- Performed product management utilizing Lockheed Martin's Autonomic Logistics Info System
- Ensured compliance with safety regulations concerning the handling and storage of hazardous materials
F-22 Aircraft Parts Store
US AIR FORCE
Nellis Air Force Base
11.2015 - 02.2018
- Accounted for all items contained in mobility readiness spares packages
- Performs operations involved in storage, inspection, identification, and receipt of property
- Developed efficient methods and improved procedures for storing property
- Investigated root causes of stock discrepancies between physical count and system-generated reports
Education
Bachelor of Arts - Sociology
SOUTHERN NEW HAMPSHIRE UNIVERSITY
Manchester, New Hampshire05.2023
CERTIFICATION - Supply Chain Management
U.S. Air Force Technical Training
Lackland Air Force Base11.2015
Master of Science - Psychology
Southern New Hampshire University
ManchesterSkills
- Attention to detail skills
- Able to build rapport and establish trust
- Strong oral and written communication skills
- Quick learner of business operations and processes
- Filing Experience
Timeline
Individual Protective Equipment
US AIR FORCE
08.2019 - 11.2020
F-35 Aircraft Parts Store
US AIR FORCE
02.2018 - 08.2019
F-22 Aircraft Parts Store
US AIR FORCE
11.2015 - 02.2018
Bachelor of Arts - Sociology
SOUTHERN NEW HAMPSHIRE UNIVERSITY
CERTIFICATION - Supply Chain Management
U.S. Air Force Technical Training
Master of Science - Psychology
Southern New Hampshire University
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