Alicia Milozzo
Public Partnerships, PPL
UTICA,NY
14
years of professional experience
Motivated professional with experience in customer service and healthcare support. Known for strong problem-solving abilities and effective communication skills, facilitating seamless coordination of care plans. Committed to enhancing clients' quality of life through personalized support.
Work History
Care Assistant
1 Year 4 Months- Assisted clients with daily living activities, fostering independence and enhancing quality of life.
- Communicated effectively with families and healthcare professionals to ensure coordinated care plans.
- Documented client progress and changes in health status, ensuring accurate record-keeping for assessments.
- Implemented personalized care strategies, adapting swiftly to individual client needs and preferences.
Sales Associate
1 Year 3 Months- Assisted customers with product selection and inquiries to enhance shopping experience.
- Stocked merchandise efficiently, ensuring shelves remained organized and visually appealing.
- Operated cash register accurately, processing transactions and handling customer payments effectively.
- Maintained cleanliness of sales floor and stockroom to comply with safety standards.
Office Assistant
1 Year 6 Months- Managed daily office operations, ensuring efficient workflow and organization.
- Developed filing systems to streamline information retrieval and improve accessibility.
- Edited documents to keep company materials free of grammar errors.
- Monitored and tracked budgets and expenses.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Education
Bachelor of Science - Human Development
Paralegal Certified
Associate of Science - Administrative Specialist
High School Diploma
Skills
Client relations
Problem-solving
Attention to detail
Communication skills
Organization skills
Team collaboration
Phone etiquette
Compassionate communication
Client documentation
Positive attitude
Timeline
Care Assistant
Public Partnerships, PPL
04.2025 - CurrentRead More
Sales Associate
Dollar General
01.2024 - 04.2025Read More
Office Assistant
The Family Place Non for Profit
01.2013 - 07.2014Read More
SUNY Empire State College
Bachelor of Science from Human Development
Read More
MVCC
Paralegal Certified
Read More
Utica School of Commerce
Associate of Science from Administrative Specialist
Read More
Thomas R Procter High School
High School Diploma
Read More