Alicia Minero Villarreal
La Pine ,OR
Summary
Driven by a continuous learning attitude and a focus on quality assurance, I excelled at Tightline Quality Painting by enhancing project efficiency and safety. My expertise in inventory control and problem-solving, coupled with a proven track record in building strong customer relationships and improving team performance, showcases my ability to deliver exceptional results.
Overview
3
3
years of professional experience
Work History
Painter Helper
Tightline Quality Painting
03.2024 - Current
- Supported safe working conditions by properly setting up ladders, scaffolding, and other equipment for use by painting team members.
- Enhanced the efficiency of painting projects by preparing surfaces and materials ahead of time.
- Assisted in completing jobs on schedule by maintaining a clean and organized work environment.
- Performed essential maintenance tasks such as cleaning brushes, rollers, and tools after each use for optimal performance during future projects.
Janitor
Pathway Enterprise
10.2023 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Checked in and stocked inventory throughout facility.
Cleaning Business Owner
Myself
10.2021 - 02.2024
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality of services offered.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Shift Manager
McDonald’s
02.2022 - 01.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Excelled in every store position and regularly backed up front-line staff.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Tracked employee hours, and inventory movements.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
Skills
- Protective Equipment Usage
- Power Tool Operation
- Hand-tool proficiency
- Continuous Learning Attitude
- Quality Control Focus
- Cash Handling
- Decision-Making
- Inventory Control
- Schedule Management
- Problem-Solving
- Basic maintenance tasks
- Quality Assurance
Languages
Spanish
Native or Bilingual
Timeline
Painter Helper
Tightline Quality Painting
03.2024 - Current
Janitor
Pathway Enterprise
10.2023 - Current
Shift Manager
McDonald’s
02.2022 - 01.2023
Cleaning Business Owner
Myself
10.2021 - 02.2024