Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alicia Miranda

Pembroke Pines,FL

Summary

Dynamic professional with a proven track record in customer service and POS system operations, honed across roles at Pura Vida and other retailers. Excelled in enhancing customer satisfaction and streamlining checkout processes. Known for exceptional communication and reliability, consistently improving sales potential through strategic customer engagement.

Overview

1
1
year of professional experience

Work History

Cashier

Pura Vida
Las Olas , Florida
09.2024 - Current
  • Worked closely with front-end staff to assist customers.
  • Answered customer questions and provided store information.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Ensured compliance with all safety regulations within the store environment.
  • Performed other duties as assigned by management.
  • Maintained current knowledge of store promotions to highlight sales to customers.

Sales Associate

Primark
Sunrise , FL
06.2024 - 08.2024
  • Used technology resources to assist customers in locating and selecting items.
  • Described merchandise and explained use, operation and care.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Organized stockroom shelves according to size, color or style.
  • Provided accurate information about products, prices and services.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Recommended, selected and located merchandise based on customer desires.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Cashier

Tennis Plaza
Sunrise, FL
03.2024 - 05.2024
  • Welcomed customers, offering assistance to help find store items.
  • Answered customers' questions and provided information on store procedures or policies.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

Associate of Science - Medical Diagnostic Sonography

Broward College
Davie, FL

Skills

  • Clear communication
  • Customer assistance
  • Reliability and punctuality
  • Customer relations
  • POS system operations
  • Conflict resolution
  • Time management skills
  • Attention to detail
  • Customer service

Languages

English
Professional
Spanish
Professional

Timeline

Cashier

Pura Vida
09.2024 - Current

Sales Associate

Primark
06.2024 - 08.2024

Cashier

Tennis Plaza
03.2024 - 05.2024

Associate of Science - Medical Diagnostic Sonography

Broward College

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Alicia Miranda