Alicia Moyado Green
Windsor,CA
Summary
Adept at delivering top-tier customer service, my work tenure since May 2022 has honed my abilities in effective communication and meticulous attention to detail. Demonstrating a knack for juggling multiple tasks efficiently, I've contributed to a positive and professional team environment, emphasizing conflict resolution and collaboration.
Overview
3
3
years of professional experience
Work History
Medical Assistant/Receptionist
Siyan Clinical
09.2024 - Current
- Checked patients in and out electronically via computer system.
- Managed front desk operations including filing, sorting mail, faxing documents.
- Scanned documents into EMR systems accurately and efficiently.
- Scheduled patient appointments and maintained electronic medical records.
- Processed payment transactions for cash, checks, and credit and debit cards.
- Maintained confidentiality of personal and financial information, protecting patient rights and complying with HIPAA regulations.
- Coordinated with other departments within the clinic to ensure timely completion of tasks.
BARISTA
Starbucks
05.2022 - 09.2024
- Memorized or referenced readily accessible information to relay to customers.
- Answered customer phone calls and appropriately addressed questions and complaints.
- Delivered high-quality customer service to promote company’s culture, values, and mission.
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
- Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner.
Education
CLINICAL MEDICAL ASSISTANT - undefined
CalRegional Petaluma Adult School
Santa Rosa, CA07.2024
HIGH SCHOOL DIPLOMA - undefined
Santa Rosa High School
Santa Rosa, CA06.2022
Skills
- Excellent Communication
- Multitasking Abilities
- Team Collaboration
- Attention to Detail
- Time Management
- Conflict Resolution
- Professional Demeanor
LANGUAGES
Spanish
Beginner
Timeline
Medical Assistant/Receptionist
Siyan Clinical
09.2024 - Current
BARISTA
Starbucks
05.2022 - 09.2024
CLINICAL MEDICAL ASSISTANT - undefined
CalRegional Petaluma Adult School
HIGH SCHOOL DIPLOMA - undefined
Santa Rosa High School
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