Alicia Napoli
Valley Falls,NY
Summary
Seasoned nursing professional with over 20 years experience, offering proven clinical knowledge, natural interpersonal strengths and technical abilities.
Demonstrates strong leadership, efficient patient care, and effective communication skills. Known for fostering team collaboration and adaptability to changing environments. Skilled in patient assessment, care planning, and staff management, ensuring high-quality healthcare outcomes.
Demonstrated expertise in patient assessment and electronic health records management.
Overview
11
11
years of professional experience
Work History
Clinical Coordinator/Lead RN
Saratoga Hospital Medical Group, Primary Care, Mechanicville
Mechanicville, NY
03.2022 - Current
- Coordinated, monitored, assigned, and documented patient and clinical care activities for a busy primary care practice servicing 4,000 patients in a mainly underprivileged community.
- Championed a patient-centered approach by actively involving patients and their families in the care planning process.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Fostered open communication among nurses through regular team meetings, promoting collaboration and shared .decision making
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Medication administration and management
- Telephone triage and patient assessment
Clinical Charge Nurse
Samaritan Hospital, Troy, NY
Troy, NY
11.2014 - 07.2020
- Streamlined patient flow by coordinating with interdisciplinary teams for timely admissions, discharges, and transfers.
- Mentored new hires, providing support during orientation and ensuring successful transition into the clinical setting.
- Provided emotional support for patients families as needed during challenging times such as end-of-life care or complex medical decision-making processes.
- Served as a liaison between nursing staff and administration, addressing concerns promptly while promoting a collaborative work culture.
- Provided exceptional primary nurse clinical care in hospice, emergency room, medical surgical units, and case management.
Education
Associate of Science - Nursing
Vermont Technical College
Randolph Center, VT05-2003
Skills
- Nursing leadership
- Expertise in HIPAA standards
- Strong verbal communication
- Sound clinical assessment skills
- Meticulous attention to detail
- Supply management
- Patient flow coordination
- Adherence to regulatory standards
- Enhancing clinical quality metrics
- Patient and family advocacy
- Staff scheduling
- Clinical documentation
- Clinical supervision
- Infection control
- Medical records management
- Patient care
Timeline
Clinical Coordinator/Lead RN
Saratoga Hospital Medical Group, Primary Care, Mechanicville
03.2022 - Current
Clinical Charge Nurse
Samaritan Hospital, Troy, NY
11.2014 - 07.2020
Associate of Science - Nursing
Vermont Technical College