Alicia Nguyen
Springdale,AR
Summary
Highly motivated driven student with excellent multitasking abilities and communication skills. 3+ years of excellent customer service experience. Great sense of relationship building and adding value to any team while having a strong history of success using leadership, communication, and teamwork to complete tasks. Strong analytical thinker & problem solver quick to learn new processes. Solid academic achievement paired with demonstrated commitment and integrity.
Overview
4
4
years of professional experience
Work History
Nail Technician
Natural Nails
Fayetteville, AR
06.2020 - 08.2023
- Provided manicures, pedicures and nail treatments to clients.
- Demonstrated knowledge of all products and services offered in the salon.
- Cleaned and sterilized tools and work areas between customers.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Greeted visitors and provided them with assistance.
- Conducted consultations with clients to determine their needs and preferences.
- Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.
- Developed creative designs on nails using a variety of colors and materials.
- Advised customers on the best type of treatment for their particular nail condition or desired look.
- Followed health regulations regarding sanitation practices throughout the salon.
- Performed administrative duties such as scheduling appointments and taking payments from customers.
Intern
Tyson Foods
Springdale, AR
06.2019 - 09.2019
- Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
- Gathered data for market research projects and analyzed findings to make recommendations.
- Provided administrative support by completing tasks such as filing documents and scheduling meetings.
- Contributed ideas during brainstorming sessions to generate creative solutions.
- Attended conferences and trade shows related to the organization's field of expertise.
- Attended and participated in meetings and brainstorming sessions with team members.
- Created status reports on operational activities.
Education
Bachelor of Arts - Interior Architecture
University of Arkansas, Fayetteville
Fayetteville, AR05-2027
Skills
- Active Learning
- Relationship Management
- Professional Appearance
- Exceptional Customer Service
- Multitasking
- Cultural Awareness
- Helpful and Service-Oriented
- Communication and Interpersonal Skills
- Cash Handling
- Effective Customer Upselling & Item Promotion
- Positive and Professional
- Relationship Building
- Attention to Detail
- Business Communications
Affiliations
- Modeling
- Pianist & Artist
- Skateboarder
- National Honor Society student
- 4 years of Student Council
Languages
English
Full Professional
Vietnamese
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Nail Technician
Natural Nails
06.2020 - 08.2023
Intern
Tyson Foods
06.2019 - 09.2019
Bachelor of Arts - Interior Architecture
University of Arkansas, Fayetteville
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