Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alicia Nicolas

San Diego,CA

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

9
9
years of professional experience

Work History

Automotive Service Writer

Future Automotive
10.2023 - Current
  • Provided customers with estimation of repair costs and reasonable timeline for completion of service.
  • Enhanced service department efficiency by maintaining clear communication with technicians and customers.
  • Maintained a clean and organized service area, enhancing overall appearance of the dealership and promoting professionalism.
  • Used software computer system to enter customer information, create service records, order parts and develop cost estimations.
  • Coordinated vehicle pick-up or delivery arrangements for customers when necessary, ensuring seamless transition from start to finish of service experience.

Administrative Coordinator

Sprouts Farmer Market
08.2018 - 09.2023
  • Maintained a well-organized filing system to ensure easy access to important records and documents.
  • Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
  • Every shift consisted of balancing the cash registers to make sure the accurate amount of money was there for the day.
  • Contributed to a positive work environment by proactively addressing employee concerns and fostering open channels of communication among colleagues.
  • Maintained knowledge of office procedures and policies relating to cash reports, register checkups, deposits and checks.

Restaurant Hostess

Filippis Pizza Groto
01.2016 - 06.2018
  • Created a welcoming atmosphere for guests by maintaining a clean and organized dining area.
  • Trained and mentored staff members, fostering a positive work environment that encouraged teamwork and collaboration.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.

Education

Associate of Science - Accounting

Palomar College
San Marcos, CA
08-2024

Skills

  • Empathy and patience
  • Administrative and Office Support
  • 6 Years of Customer Service
  • Strong Organization
  • Effective writing
  • Appointment Scheduling
  • Fluent In Spanish
  • Calm and Professional Under Pressure
  • Adaptability and Flexibility

Languages

Spanish
Native or Bilingual

Timeline

Automotive Service Writer

Future Automotive
10.2023 - Current

Administrative Coordinator

Sprouts Farmer Market
08.2018 - 09.2023

Restaurant Hostess

Filippis Pizza Groto
01.2016 - 06.2018

Associate of Science - Accounting

Palomar College

Similar Profiles

CREATE PROFILE
Alicia Nicolas