Alicia Nowry

Work History

Roofing and Reconstruction Contractors of America

05.2024 - 03.2025

Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Strengthened client relationships by providing clear communication throughout the claims process, ensuring all parties were well-informed of progress and outcomes.

Valle Luna Mexican Restaurant

04.2022 - 05.2024

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Assisted in training new hires, providing guidance on restaurant standards and best practices.

HSL Properties

03.2019 - 09.2021

Managed rent collection activities, making certain all payments were processed accurately and in accordance with company policies.
Processed and submitted invoices to corporate.
Coordinated community events to promote resident engagement and foster a sense of belonging among neighbors.
Conducted regular property inspections to identify potential maintenance issues, ensuring prompt resolution before escalation.
Screened potential tenants to assess eligibility, ensuring they met rental criteria and were a good fit for the community.
Inspected rental units before and after tenant move-in/out to ensure they were in proper condition and in line with company standards.
Coordinated and communicated maintenance requests between tenants and maintenance teams, ensuring timely resolutions of issues.
Scheduled and liaised with vendors for services such as repairs, landscaping, and other property-related needs, ensuring minimal disruption to tenants.