Alicia Olvera Carrillo
Goodyear,AZ
Summary
Dynamic professional with a strong background in client relations and organization, honed at Steel Shield Security Doors. Proven ability to manage multiple tasks efficiently, including data entry and appointment confirmations. Recognized for enhancing visitor experiences and supporting educational initiatives as a Teaching Assistant, fostering collaboration and student engagement.
Overview
8
8
years of professional experience
Work History
Receptionist
Steel Shield Security Doors
04.2018 - 09.2025
- Greeted and directed visitors, ensuring a welcoming environment.
- Managed incoming calls, routing to appropriate departments efficiently.
- Performed basic administrative tasks, including filing and data entry.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
Teaching Assistant
Bradley Creemos Academy
09.2017 - 04.2018
- Supported classroom instruction by preparing educational materials and resources for teachers and students.
- Assisted in developing individualized learning plans to address diverse student needs and learning styles.
- Facilitated small group activities, fostering collaboration and engagement among students.
- Monitored student progress, providing feedback to enhance academic performance and confidence.
Education
High School Diploma -
Tolleson Union High School
Tolleson, AZSkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
Timeline
Receptionist
Steel Shield Security Doors
04.2018 - 09.2025
Teaching Assistant
Bradley Creemos Academy
09.2017 - 04.2018
High School Diploma -
Tolleson Union High School