Alicia Shake
Vincennes,IN
Summary
Caring, hardworking and service-oriented Registered Nurse with more than 10+ years of experience. Well-versed in offering evidence-based, therapeutic care. Collaborative and motivational colleague with expertise in training new nursing staff while providing top-notch service to patient populations. Organized and knowledgeable Registered Nurse experienced in treating and caring for patients. Successful in providing fast and accurate assessments and working calmly under pressure. Recognized for collaborating well with doctors to maintain top-notch healthcare practices.
Overview
26
26
years of professional experience
1
1
Certification
Work History
RN, BSN, WCC
Trilogy Health Services
Princeton, IN
03.2014 - Current
- Assessed patient health and developed individualized care plans accordingly.
- Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
- Educated patients on health maintenance, disease prevention, and treatment options.
- Performed physical examinations and assessments of patients' medical histories.
- Monitored vital signs, such as blood pressure, temperature, respiration rate, pulse rate and weight.
- Collaborated with physicians in developing patient-specific treatment plans.
- Responded quickly to life-threatening situations by providing appropriate interventions.
- Ensured compliance with infection control policies and procedures.
- Maintained accurate documentation of patient records in accordance with HIPAA regulations.
- Counseled patients on lifestyle changes that could improve their overall health outcomes.
- Advised family members on the best course of action for their loved ones' healthcare needs.
- Managed complex cases involving multiple diagnoses or treatments.
- Provided emotional support to families facing difficult decisions about a loved one's care.
- Worked closely with other healthcare professionals to coordinate patient care.
- Carried out physician orders regarding tests or medication administration accurately and safely.
- Identified potential safety hazards in the environment or among patients' behaviors.
- Developed education materials to help explain various conditions and treatments to patients.
- Attended continuing education courses to stay up-to-date on current trends in nursing practice.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Administered medications, tracked dosages and documented patient conditions.
- Monitored and managed various treatment and care interventions.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Advocated for patients by supporting and respecting basic rights, values and beliefs.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Created, implemented and evaluated patient care plans with medical team.
- Counseled patients and caregivers, providing emotional, psychological and spiritual support.
- Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Modified patient treatment plans as indicated by patients' responses and conditions.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
Deli Manager
Safeway
Metro Denver, CO
06.1998 - 03.2009
- Ensured cleanliness and sanitation of deli area, equipment, and supplies.
- Supervised deli staff to ensure efficient customer service.
- Trained new employees on proper food handling techniques and safety regulations.
- Ordered necessary deli supplies to maintain stock levels.
- Developed weekly schedules for deli staff to ensure adequate coverage during peak hours.
- Monitored daily sales reports to maximize profitability.
- Maintained accurate records of inventory and product ordering cycles.
- Resolved customer complaints in a professional manner.
- Created promotional displays to attract customers to the deli section.
- Analyzed data from customer surveys to identify areas for improvement in service or product selection.
- Established policies and procedures for the safe storage and rotation of food products.
- Provided guidance and mentorship to team members on how best to serve customers' needs.
- Addressed employee performance issues promptly while also providing feedback and coaching as needed.
- Assisted in developing marketing strategies that would increase sales in the deli department.
- Conducted regular inspections of all refrigeration units to ensure temperature compliance with health codes.
- Implemented cost-saving measures such as portion control, waste management.
- Organized special events such as tastings or cooking demonstrations at the store level.
- Managed daily operations of the deli including staffing, scheduling, merchandising.
- Collaborated with other departments within the store to ensure smooth operations.
- Reviewed invoices from vendors for accuracy prior to payment processing.
- Performed periodic audits of cash registers for accuracy in transactions and pricing.
- Maximized customer satisfaction scores by training employees well and implementing strong customer relations standards.
- Reduced costs by controlling portion sizes and eliminating all types of waste.
- Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
- Completed monthly and yearly inventories of food and material stocks.
- Created effective marketing promotions to improve business.
- Prepared and led food service training programs to teach staff various tasks.
- Managed team of 20+ employees in high-volume deli doing more than $2 million in business yearly on average.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Delegated work to staff, setting priorities and goals.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Oversaw food preparation, production and presentation according to quality standards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Monitored temperatures of prepared food and cold-storage areas.
- Explained goals and expectations required of trainees.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Observed food safety and sanitation protocols to reduce germ spread.
- Coached staff on strategies to enhance performance and improve customer relations.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Created tasty dishes using popular recipes, delighting patrons and generating return business.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Prepared workstations with ingredients and tools to increase efficiency.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Education
Bachelor of Science - Nursing
Vincennes University
Vincennes, IN05-2015
Skills
- Health Promotion
- Basic Life Support
- Compassion and Empathy
- Discharge Planning
- Geriatric Care
- Quality Improvement
- Emergency Response
- Culturally-sensitive care
- Mobility Assistance
- Patient Management
- Appointment Scheduling
- Wound Care
- ADL Assistance
- Chart updating
- Critical Care
- Data Collection
- Infectious disease control
- Medical Recordkeeping
- Diabetes management
- Care Planning
- Collecting vitals
- Medical evaluation
- Intake and discharge
- Direct Patient Care
- Patient and family advocacy
- Follow-up calls
- Treatment Planning
- IV setup
- Patient education and counseling
- Wound care specialist
- Patient Evaluation
- Patient discharging
- Professional Bedside Manner
- Managing deadlines
- Inpatient and outpatient care
- Relationship Building
- Family and patient support
Certification
- Wound care certified- active
References
References available upon request.
Timeline
RN, BSN, WCC
Trilogy Health Services
03.2014 - Current
Deli Manager
Safeway
06.1998 - 03.2009
Bachelor of Science - Nursing
Vincennes University