Alicia Pita

• Educate patients on the functionality and benefits of Tandem’s insulin pump models, considering individual needs and preferences.
• Provide personalized guidance to assist patients in selecting the most suitable insulin pump tailored to their lifestyle, medical requirements, and financial considerations.
• Streamline the renewal process by simplifying complex paperwork and procedures, enhancing accessibility and comprehension for patients.
• Cultivate strong relationships with patients, offering ongoing support and assistance throughout their renewal journey.
• Uphold the reputation of the company by delivering exceptional service, fostering trust, and exceeding patient expectations.
• Collaborate with internal teams to optimize processes and enhance the overall patient experience.
• Successfully assisted numerous patients in navigating the renewal process, resulting in high satisfaction rates and increased customer loyalty.
• Received positive feedback from patients and team members for personalized approach and dedication to providing comprehensive support throughout the renewal process.

• Specialized in providing exceptional assistance to patients and healthcare professionals navigating the complexities of insulin pump usage.
• Leveraged fluency in both Spanish and English to offer comprehensive support and troubleshooting for insulin delivery systems.
• Ensured that every customer received personalized guidance and solutions tailored to their specific needs and circumstances.
• Prioritized compassionate communication and effective de-escalation techniques to address concerns and alleviate apprehensions.
• Troubleshooted pump malfunctions, answered inquiries about pump features, and provided guidance on optimal pump usage.
• Approached each interaction with empathy and professionalism to enhance the overall customer experience.
• Contributed to the company's mission of improving healthcare outcomes for individuals managing diabetes by fostering trust and understanding.

• Taught a diverse range of courses including Painting I, Drawing I and II, Ceramics I and II, as well as first-year courses aimed at acclimating students to college life and campus culture.
• Instructed Art Survey I courses, providing foundational knowledge in art history for first-year students.
• Led 2D Design classes, introducing students to fundamental design principles such as gestalt theory, composition, and elements of design.
• Developed course syllabi and implemented effective grading methods to assess student progress accurately.
• Participated in teacher conferences and meetings to stay updated on educational developments and collaborate with colleagues on various projects.
• Conducted art critiques to encourage constructive feedback and growth among students, fostering an environment of artistic exploration and improvement.
• Played a key role in organizing Juried Art shows, providing students with opportunities to showcase their work and gain recognition within the artistic community.
• Collaborated with colleagues to enrich the university's artistic endeavors and enhance the educational experience for students.

• Seamlessly executed each couple's special day, from coordinating vendors to managing timelines and ensuring every detail fell into place.
• Brought the couple's vision to life and saw that the culmination of efforts contributed to the smooth flow and success of the event.
• Extended expertise to personal life by designing and arranging own wedding in San Diego, leveraging logistical skills to create cherished memories.

• Tailored lessons to suit the individual needs and learning styles of each student.
• Emphasized proper posture, bowing technique, finger placement, and intonation from the outset.
• Incorporated a diverse range of musical genres and repertoire to keep students engaged and inspired.
• Successfully guided numerous beginner students through their initial stages of learning, instilling a strong foundation in violin/viola fundamentals.
• Cultivated a supportive and nurturing learning environment where students felt empowered to take risks and challenge themselves.
• Organized and performed recitals in nursing homes, spreading joy and music to elderly residents.
• Collaborated with local schools and community organizations to offer group classes, workshops, and performances, enriching the cultural fabric of the community.
• Conducted summer workshops aimed at providing music exposure to children in Title 1 schools, fostering a greater appreciation for the arts in underserved communities.
• Worked with students ranging from 5 years old to 14-15 years old, adapting teaching methods to suit various age groups and developmental stages.