Summary
Overview
Work History
Education
Skills
Other Experience
Timeline
Generic

Alicia Polite-Steele

Las Vegas,NV

Summary

  • I’m full of energy, I’m very well organized. I’m use to moving at a fast pace while adapting to change and keeping up. I love working with others, getting to know them as well as the company & growing. I’m committed to learning new things. My experience comes with customer service in verity areas such as care giving, warehouse, retail, housekeeping, callcenter. References available upon request.

Overview

15
15
years of professional experience

Work History

PTL

Fantastics
  • PTL
  • Picking
  • Singles
  • Totes
  • Shipping
  • Packer
  • Maintenance

Customer service incoming calls

Sutherland global service
  • Customer service incoming calls
  • Technical support
  • Troubleshooting
  • Case manager
  • Review loan accounts
  • Money management

Customer service

CVS
  • Customer service
  • Prescription specialist
  • Maintenance

Customer service

Republic Service
12.2021 - Current
  • A. Customer service
  • Spec 1 General info, payments, MPU
  • Spec 2 Bulk Payment, Billing,
  • Nationals accounts,
  • Special projects

Manage homeowners, Realtors , brokers ,escrow agents etc

FirstService Residential
06.2021 - 12.2021
  • General information
  • Billing/ payment
  • Customer service

Resolution analysis

Fidelity National Home Warranty
12.2020 - 06.2021
  • Resolution advocate
  • Case management
  • Problem solving
  • Taking reports
  • Taking payments
  • Multi taking between home owner, vendors, technicians

Sorting

Levi’s co.
12.2020 - 01.2021
  • Sorting
  • Packing
  • Shipping
  • Maintenance

Truck agent asst.

UPS
12.2016 - 02.2017
  • Truck agent asst.
  • Package deliver

Inventory Manager

Walmart
04.2011 - 01.2015
  • Inventory Manager
  • Customer Service Manager
  • Cashier
  • Maintenance

Scanning/ Keyboard

Kelly Services
01.2011 - 04.2011
  • Scanning/ Keyboard
  • Housekeeping
  • Shipping and Receiving

Unit Picker & Packer

Kohl’s Warehouse
09.2010 - 01.2011
  • Unit Picker & Packer
  • Housekeeping/Sanitation

Cashier

School Cafeteria
09.2008 - 06.2009
  • Cashier
  • Customer Service

Education

General Education -

Chaffey College
Fontana, CA
06.2011

General Education -

San Bernardino Valley College
San Bernardino, CA
06.2010

High School Diploma -

Cajon High School
San Bernardino, CA
06.2009

Skills

  • Retail
  • Call center
  • Customer service
  • House keeping
  • Child care

Other Experience

  • Childcare
  • Homecare
  • Walk dogs
  • Cleaning houses

Timeline

Customer service

Republic Service
12.2021 - Current

Manage homeowners, Realtors , brokers ,escrow agents etc

FirstService Residential
06.2021 - 12.2021

Resolution analysis

Fidelity National Home Warranty
12.2020 - 06.2021

Sorting

Levi’s co.
12.2020 - 01.2021

Truck agent asst.

UPS
12.2016 - 02.2017

Inventory Manager

Walmart
04.2011 - 01.2015

Scanning/ Keyboard

Kelly Services
01.2011 - 04.2011

Unit Picker & Packer

Kohl’s Warehouse
09.2010 - 01.2011

Cashier

School Cafeteria
09.2008 - 06.2009

General Education -

Chaffey College

General Education -

San Bernardino Valley College

High School Diploma -

Cajon High School

PTL

Fantastics

Customer service incoming calls

Sutherland global service

Customer service

CVS
Alicia Polite-Steele