Alicia Powell
Groveport,OH
Summary
Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database and word processing software. Skilled Customer Returns Processor with managing product returns for local retailers. Track record of completing tasks with efficiency and thoroughness. Focused on supporting business productivity goals and ensuring high-quality customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with an aim for the highest accuracy.
Overview
2
2
years of professional experience
Work History
RVL Returns Lead
DHL Supply Chain
08.2023 - Current
- Maintained company processing productivity rates.
- Unloaded, inspected and stored damaged and returned products.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
- Adhered to company safety guidelines to minimize warehouse accidents.
- Documented returned product details in company log based on date and order number to be notified by inventory tracking system.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Operated electric pallet jack, forklift and manlift.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
Inventory Control Clerk
DHL Supply Chain
08.2022 - Current
- Maintained inventory count, tracked usage, and documented variances.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Completed physical inventory counts as needed.
- Completed scheduled audits with efficient and accurate approach.
- Completed daily cycle counts to maintain accuracy of records.
- Audited and corrected discrepancies in inventory numbers.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Kept up-to-date on store, shelf, and order availability of Aritzia products.
Order Picker
DHL Supply Chain
05.2021 - 08.2022
- Performed proper lifting and handling techniques to maintain safe working environment.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Collaborated with team members to complete timely orders and avoid delays.
- Verified product quantity and quality to determine accuracy of orders and reduce errors.
- Maintained tidy and organized warehouse environment to comply with cleanliness standards.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Kept work areas neat, clean and free from debris.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Education
No Degree - Marine Biology
University of Maine
Orono, MENo Degree - Biology
Drew University
Madison, NJHigh School Diploma -
Bayonne High School
Bayonne, NJ06.2019
Skills
- Adaptable and Flexible
- Merchandise Packaging
- Customer Experience
- Customer Retention
- Conflict Resolution Techniques
- Processing Item Returns
- Returns Checks
- Warehouse Procedures
- Order Checking
Timeline
RVL Returns Lead
DHL Supply Chain
08.2023 - Current
Inventory Control Clerk
DHL Supply Chain
08.2022 - Current
Order Picker
DHL Supply Chain
05.2021 - 08.2022
No Degree - Marine Biology
University of Maine
No Degree - Biology
Drew University
High School Diploma -
Bayonne High School