Alicia Purifoy
Malvern,Arkansas
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
19
19
years of professional experience
Work History
Office Manager
Safe Money Advisors
Benton , AR
01.2010 - 12.2021
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Managed office operations while scheduling appointments for department managers.
Stay at Home Parent ( I Had Two Children)
Myself
Hot Springs National Park , AR
06.2006 - 01.2010
Waitress
Hungry Fisherman
Malvern , Arkansas
06.2004 - 10.2006
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
Waitress
Popolo's Pizza
Malvern , AR
05.2003 - 07.2004
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
Education
No Degree - Basics- Goal Was RN
National Park College
Hot Springs, ARHigh School Diploma -
Poyen High School
Poyen, AR05.2005
Skills
- Performance Management
- Handling Customer Complaints
- Team Building
- Decision Making
- Answering Clients Calls
- Calling to confirm appointments/Reschedule if need so
Timeline
Office Manager
Safe Money Advisors
01.2010 - 12.2021
Stay at Home Parent ( I Had Two Children)
Myself
06.2006 - 01.2010
Waitress
Hungry Fisherman
06.2004 - 10.2006
Waitress
Popolo's Pizza
05.2003 - 07.2004
No Degree - Basics- Goal Was RN
National Park College
High School Diploma -
Poyen High School
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