Summary
Overview
Work History
Skills
Certification
Timeline
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ALICIA PYLE

ALICIA PYLE

Mt. Dora,FL

Summary

Results driven and experienced F&I manager 9+ years automotive industry. Sold finance/insurance products with a proven track record of exceeding monthly goals set by dealership. Maintained company standards consistently, Compliant with all corporate policies and laws/regulatory obligations relative to financial services and products to include Red flag/Ofac/ and accurate timely funding of both paper contracts and Econtracting. Maintains strong bank relationships in Automotive and Marine finance and specializes in sub prime market. Well trained in selling of vehicle service contacts, maintenance, and additional products. Works well in competitive client-orented sales and financing situations. Successfuly trained dealerships and sales management professionals in full spectrum deal structuring/ selling and marketing strategies.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Business Manager

Prestige Ford of Mount Dora
Mt. Dora, FL
12.2023 - 04.2024
  • Generated and submitted sales reports outlining sales volume, potential sales and area prospects.
  • Reviewed customer applications for auto loan products and verified creditworthiness.
  • Negotiated terms of loans with customers, including interest rates, repayment schedules, and other conditions.

Dealer Account Manager

Westlake Financial Services
Ocala, FL
01.2023 - 12.2023
  • Followed up on loan applications through funding and compliance issues to achieve timely resolutions.
  • Spoke with as many as 8 dealers per day to successfully increase loan applications, funding and funded deals.
  • Built and rebuilt partnerships with Franchise and independent automobile dealerships by delivering above-average customer service.
  • Sold various products by explaining unique features and educating dealerships on proper application or usage.
  • Answered product questions with up-to-date knowledge of sales and promotions.

Business Manager

Randy Curnow Chevrolet Buick Gmc
Kansas City, MO
07.2015 - 07.2022
  • Evaluated investment materials to develop financial recommendations, fulfill customer needs and predict favorable investments.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Maintained updated product knowledge through continuing education and advanced training.
  • Improved profit margins by streamlining operations and workflow.
  • Advised customers on bank products, services and financial planning options.

Sales Consultant

Berkshire Hathaway Automotive
Kansas City, MO
08.2012 - 06.2015
  • Established action plans for team members and helped each person attain objectives.
  • Taught new associates sales tactics and performance improvement techniques.
  • Promoted exceptional levels of customer service by asking open-ended questions and assisting clients on sales floor.
  • Adhered to company initiatives and achieved established goals.

Skills

  • Employee Training Oversight
  • Electronic Contracting
  • Team Building Leadership
  • Proactive and Focused
  • Insurance Products
  • Deal Structuring
  • Lender Relationships
  • Time Management
  • Customer Satisfaction
  • Goal Setting
  • Cost Data Analysis

Certification

  • THE ACE GROUP CERTIFICATION (LEADER IN AUTOMOTIVE AND F&I CONSULTING) - 2017
  • AFIP CERTIFICATION - 2018

Timeline

Business Manager

Prestige Ford of Mount Dora
12.2023 - 04.2024

Dealer Account Manager

Westlake Financial Services
01.2023 - 12.2023

Business Manager

Randy Curnow Chevrolet Buick Gmc
07.2015 - 07.2022

Sales Consultant

Berkshire Hathaway Automotive
08.2012 - 06.2015

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