Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alicia Quarterman

Fayetteville,GA

Summary

Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.

Overview

12
12
years of professional experience

Work History

Operations Manager

A. Quarterman & Associates
11.2024 - Current
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
  • Maintained a well-organized filing system to ensure easy access to important records and documents.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
  • Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
  • Implemented project management techniques to overcome obstacles and increase team productivity.

Interior Staging Consultant

Naveco Interiors
01.2018 - 11.2023
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Enhanced home interior aesthetics by creating innovative exterior and interior designs.
  • Provided input on set design elements by working in tandem with art department professionals.
  • Advised clients on styles, layouts, budgets, and overall designs.
  • Optimized small spaces using innovative storage solutions and clever furniture arrangements for increased functionality.
  • Met with clients to discuss project scope and desires for spaces.
  • Stayed abreast of industry trends and innovations to provide clients with cutting-edge design solutions.
  • Selected and organized color schemes for clients.

Recovery Residence Manager

Refined Recovery LLC
01.2014 - 02.2017
  • Maintained accurate records of all resident information, ensuring confidentiality and adherence to privacy regulations.
  • Streamlined daily operations for improved efficiency, prioritizing tasks and delegating responsibilities to staff members.
  • Developed strong relationships with residents and their families, addressing concerns and providing updates on progress.
  • Promoted positive relations between residents and staff.

Education

Benjamin E Mays
Atlanta, GA
05-2001

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Management
  • Project management
  • Employee motivation
  • Client relationships
  • Schedule management

Timeline

Operations Manager

A. Quarterman & Associates
11.2024 - Current

Interior Staging Consultant

Naveco Interiors
01.2018 - 11.2023

Recovery Residence Manager

Refined Recovery LLC
01.2014 - 02.2017

Benjamin E Mays

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