Amanda Rodriguez
Las Vegas,NV
Summary
Self-motivated Administrator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Administrator
Vida Home Care
2009.06 - Current
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Conducted regular reviews of operations and identified areas for improvement.
- Devised and implemented processes and procedures to streamline operations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Healthcare Quality Management Coordinator
Willow Creek Assisted Living
2005.04 - 2009.03
- Enforced compliance with government regulations and company policies.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Ordered all pharmacy supplies and kept check on inventory levels.
Education
High School Diploma -
Green Valley High School
Henderson, NV06.2005
Skills
- Leadership
- Authenticare System
- Medicaid Billing
- Home Track
- Excel
- Administration and Management
- MS Office
- Data Confidentiality
- Office Management
- Multi-Line Phone Systems
- Scheduling
Certification
Cultural Competency Training June 2022
CPR 1st Aid May 2024
Languages
Spanish
Full Professional
Timeline
Administrator
Vida Home Care
2009.06 - Current
Healthcare Quality Management Coordinator
Willow Creek Assisted Living
2005.04 - 2009.03
High School Diploma -
Green Valley High School
Cultural Competency Training June 2022
CPR 1st Aid May 2024
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