Alicia Ramirez
Medical Assistant
Laredo,TX
Summary
Compassionate Medical Assistant with great desire in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Note: Demonstrated ability as per professional guidance at Health Careers Institute with the goal of improving patient satisfaction through effective communication and empathy. It is my utmost desire to contribute my skills for a more efficient patient flow and enhanced care delivery.
Overview
5
5
years of professional experience
Work History
Office Manager Assistant
Flores Townsite Properties, LLC
Zapata, TX
01.2020 - 07.2024
- Assisted with special projects or tasks related to departmental functions upon request.
- Responded to lessee issues to provide immediate resolution.
- Managed calendar reminders for upcoming deadlines.
- Provided excellent service and attention to new or current Lessee's when face-to-face or through phone conversations.
- Managed errands and other essential duties.
- Completed day-to-day duties accurately and efficiently.
- Pleasantly welcomed inquiries, answered phone calls, and maintained Office Manager informed of activities.
- Handled incoming calls and directed callers to appropriate department.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Provided administrative support to the Office Manager.
Administrative Clerk
Pillar Behavioral Health Clinic
Laredo, TX
06.2019 - 12.2019
- Developed organizational filing systems for confidential customer records and reports.
- Provided support to visitors by answering questions and directing them accordingly.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Answered telephones, directed calls, and took messages.
- Answered phone to take messages or redirect calls to colleagues.
- Answered inquiries from customers regarding services or products offered by the company.
- Managed daily office operations and administrative support tasks efficiently.
Education
Professional Makeup Certificate
Hollywood Beauty Lab
Laredo, TX06-2019
Associate of Arts -
Laredo Community College
Laredo, TXIntegrated Energy Therapy (aka Angel Therapy)
Integrated Energy Therapy School
San Antonio, TXEsthetician
The Professional Cosmetology Academy
Laredo, TXSkills
- Check Vitals
- Preparing Patients for examinations
- Assisting with procedures (injections, wound care, etc)
- Performing laboratory tests (phlebotomy)
- Bilingual Communication Skills
- Scheduling
- Provide the best patient service possible
Timeline
Office Manager Assistant
Flores Townsite Properties, LLC
01.2020 - 07.2024
Administrative Clerk
Pillar Behavioral Health Clinic
06.2019 - 12.2019
Professional Makeup Certificate
Hollywood Beauty Lab
Associate of Arts -
Laredo Community College
Integrated Energy Therapy (aka Angel Therapy)
Integrated Energy Therapy School
Esthetician
The Professional Cosmetology Academy
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