Alicia Ramirez

Fax and review Signed physician order and Plan of care

Review insurance claims for denials and medical records request

Order all DME for patients

Send all referrals for transportation, x-ray, ultrasound, podiatrist, wound specialist and lab draw

Translator for staff

Answer phones

Prepare insurance eligibility spreadsheet at the end of every month

Verify eligibility for all insurance on the first of every month

• Setup financial agreements
• Collections
• Print Daily, Monthly and Dr reports
• Print statements
• Process monthly credit card payments on file
• Print claims and workers comp claims
• Process Daily patient payments
• Medical records
• Processed refunds, disbursements and payments
• Collaborated with all relevant parties to resolve billing issues, insurance claims and patient payments

• Maximized office efficiency by answering more than incoming calls per day to provide office information and transfer calls to desired personal
• Front Desk check in/out
• Scheduling patient appointments
• Patient chart maintenance
• Scan patient medical records to EMR
• Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations

• Front and back office controlling patient flow, collecting payments and assisting in delivery of quality healthcare
• Verify insurance
• Maintain patient records and file charts
• Assist Dr., check patient vitals, draw blood and give injections
• EKG, drug testing, UA testing
• DOT physical and student physicals