Alicia Ramirez
Bothell
Summary
Dynamic dental assistant with expertise in digital X-ray and creating dental impressions at Signature Dental Partners. Proven ability to enhance patient satisfaction through effective communication and a focus on comfort. Skilled in equipment decontamination, ensuring a sterile environment while training new staff to uphold best practices in patient care.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Dental Assistant
Signature Dental Partners
11.2023 - Current
- Assisted in patient intake and management, ensuring smooth workflow and efficient scheduling.
- Prepared treatment rooms by sterilizing instruments and organizing materials for various dental procedures.
- Educated patients on post-operative care and proper oral hygiene practices to enhance recovery and overall health.
- Collaborated with dentists to assist during procedures, maintaining focus on patient comfort and safety.
- Developed patient relations by addressing concerns promptly, fostering a welcoming environment for visits.
- Trained new staff on office protocols, enhancing team performance and adherence to best practices in patient care.
- Implemented improved processes for data entry into electronic health records, increasing accuracy and reducing errors in patient documentation.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
Crew Member
Readi Spaghetti
06.2023 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Operated point-of-sale system efficiently, handling cash transactions with precision.
- Collaborated with team members to maintain cleanliness and organization in dining area.
- Monitored food quality and presentation, adhering to company standards consistently.
- Resolved customer inquiries and concerns promptly, enhancing overall dining experience.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Crew Member
Taco Time NW
06.2021 - 07.2022
- Provided exceptional customer service, ensuring timely and accurate order fulfillment.
- Operated point-of-sale system efficiently, handling cash transactions with precision.
- Collaborated with team members to maintain cleanliness and organization in dining area.
- Assisted in training new crew members on operational procedures and safety protocols.
- Monitored food quality and presentation, adhering to company standards consistently.
- Resolved customer inquiries and concerns promptly, enhancing overall dining experience.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
High School Diploma -
Inglemoor Highschool
BothellBachelor of Dental Science -
Everett Community College
Everett, WASkills
- Experience in creating dental impressions
- Dental imaging expertise
- Digital X-ray expertise
- Equipment decontamination expertise
- Time management
- Multitasking and organization
- Teamwork and collaboration
- Customer service
- Clear communication
- Problem-solving
- Cleaning
- Customer engagement
- Taking orders
- Interactive communication skills
- Initiative and Self-motivation
- Food preparation
- Hospitality service expertise
Timeline
Dental Assistant
Signature Dental Partners
11.2023 - Current
Crew Member
Readi Spaghetti
06.2023 - 08.2024
Crew Member
Taco Time NW
06.2021 - 07.2022
High School Diploma -
Inglemoor Highschool
Bachelor of Dental Science -
Everett Community College