ALICIA RAMSARUPE
Lithia Springs,GA
Overview
21
21
years of professional experience
Work History
Account Assistant
01.2024 - 01.2022
- Processing up to100 checks a day
- Depositing over $161 thousand from client payment
- V
- Lookup in Excel
- Create invoices, coding, processing payment, printing checks
- Responding to email, process credit card payments, managing company credit card up25 accounts
Account Assistant
Berkshire Hathaway
01.2022 - 01.2022
- Processing checks from clients, recording payments, making payments to companies
- Prepare and issuing daily production reports, auditing accounts
- Incoming and out going vendors invoices, invoice coding
- Filing papers
- Resolve customer complaints or issues
Office Administrator
Stratton Corporation
01.2019 - 01.2022
- Review and analyze monthly activities for asset and liability capital
- Support the financial close process by creating journal entries
- Reconcile account payable and receivable
- Help with various administration activities, filing, reports etc
Store Manager
Dollar General
01.2018 - 01.2019
- Recruit, select and retain qualified employees according to federal and state labor laws and company policies ensure the store is properly staffed
- Provide proper training for employees conduct performance evaluations identify gaps for appropriate solutions and/or counseling, up to and including termination
- Make recommendations regarding employee pay rate and advancement for the long term
Guest Service
Marriott
01.2016 - 01.2018
- Handles confidential information, including guest records, with a high degree of integrity
- Developed monthly and yearly sales and budget forecasts
- Promptly and effectively deals with guest requests and complaints
- Assist with development of marketing plans
- Developed solutions for social and economic progress, change management tactics and strategy to adopt new and economic realities
- Worked with Human Resource personnel and staff on benefit related questions, concerns, and inquiries
- Gave support to internal and external team builders, upholding quality assurance, and commitment among employees and partners
Assistant Manager/Store Team Leader
Walgreen's
01.2001 - 01.2012
- Resolve customer complaints with diplomacy and efficiency
- Ability to provide information on inventory, review vendor reports and invoices while tracking the input of purchase orders, and increased sales by20%
- Processing merchandise and ensure the maintenance of high-end merchandise through advance orders
- Increased department market25% to50% in3 years
- Managing Payroll for over30 employees bi-weekly
- Producing innovative ideas, leaders must provide team members with positive feedback and constructive criticism
Education
Master of Business Management - Human Resource
American Intercontinental University Dunwoody
Bachelor of Business Management - Accounting
City College
High School Diploma - Business Management/Accounting
Plantation High School
Diploma - undefined
School or University
Skills
- Data Entry
- EXCEL
- Microsoft Outlook
- Powerpoint
- Quality Assurance
- Quickbooks
- Attention to detail
- Communication
- Problem solving
- Organization
- Auditing
- Analytical
- Time Management
- Reconciling
- Tool / Technology
Timeline
Account Assistant
01.2024 - 01.2022
Account Assistant
Berkshire Hathaway
01.2022 - 01.2022
Office Administrator
Stratton Corporation
01.2019 - 01.2022
Store Manager
Dollar General
01.2018 - 01.2019
Guest Service
Marriott
01.2016 - 01.2018
Assistant Manager/Store Team Leader
Walgreen's
01.2001 - 01.2012
Master of Business Management - Human Resource
American Intercontinental University Dunwoody
Bachelor of Business Management - Accounting
City College
High School Diploma - Business Management/Accounting
Plantation High School
Diploma - undefined
School or University