Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Alicia Randolph

Hollywood,FL

Summary

Trustworthy professional with experience in various fields. I love to exercise my skills with customer service to gain and keep clientele for any industry I am working in.

Overview

7
7
years of professional experience

Work History

Dog Walker

Houston Dog Butler
Houston, TX
03.2022 - 06.2024
  • Walked dogs on leash, monitoring all safety measures, and respecting and using commands given directly from owners.
  • Watched the temperament of dogs while walking to guarantee protection of both the dog and passing pedestrians
  • Changed routes for daily walks as needed to keep them stimulated.
  • Kept accounts of each walk, including time, distance, and notes about the dogs' temperament.
  • Responded appropriately to aggressive behaviors from dogs encountered during walks.
  • Provided basic obedience lessons when asked by owners.
  • Cleaned up after dogs throughout walks and visits using appropriate products.
  • Assured that all leashes were in the correct position before each walk started.
  • Performed a general health assessment on each dog before starting a walk.
  • Transported dog to vet appointments or dog daycares as requested.
  • Provided vacation care.
  • Administered oral medications as required and needed, as well as feeding per owners' care instructions.
  • Built strong customer relations by resolving problems with knowledgeable and friendly service.

Warehouse Worker

FedEx
Houston, TX
10.2021 - 02.2022
  • Operated scanners to track items leaving warehouse to store or customer.
  • Assured safety etiquette was followed at all times while operating machinery.
  • Located discrepancies between product count and the information in computer data.

Warehouse Worker

Daiken
Waller, TX
07.2021 - 10.2021
  • Assembled air conditioner unit parts per employer regulations
  • Collaborated closely with other stations on special projects as necessary .
  • Kept any work area neat and tidy to ensure a safe working environment.

Fast Food Cashier

Cookout
Memphis, TN
05.2020 - 06.2021
  • Greeted customers and provided friendly customer service through service windows and speaker system to order. Built strong relations with customers for repeat service
  • Processed payments and provided correct change as necessary.
  • Maintained cleanliness of work area throughout shift.
  • Supported in preparing food items such as sandwiches, shakes and wraps when extra coverage is needed.
  • Trained new employees on how to use cash registers, prepare orders and provide top notch customer service.

Cashier

Walmart
Memphis, TN
07.2019 - 07.2020
  • Built strong customer relations by answering any questions they had about the store's products and services.
  • Confirmed that customers were of legal age to obtain alcohol or tobacco products.
  • Operated cash register skillfully by processing payments by cash, check, credit card, or gift card.
  • Stocked shelves with products as required.
  • Answered customer inquiries regarding store policies and procedures.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Became educated on roles in various departments to provide coverage in order to keep store operational as needed.
  • Scanned products using a point-of-sale system for precise purchase totals.

Customer Service Representative

Chase Bank
Westerville, OH
07.2017 - 03.2019
  • Provided wonderful customer service to resolve customers' issues in a timely manner.
  • Answered incoming calls as frontline customer service for inquiries on checking accounts, stop payments, debit card issues, and nonfraudulent claims.
  • Developed strong customer relationships through personalized interactions following protocol.
  • Prevented account losses by locating discrepancies and correcting issues.

Education

High School Diploma -

Lakewood High School
Hebron, OH
05-2016

Skills

  • Punctual and Reliable
  • Honest and Trustworthy
  • Safety awareness
  • Problem-solving abilities
  • Active Listening
  • Warehousing functions
  • Professional telephone demeanor
  • Building rapport

References

  • Tahnya Gaston (manager) - 917-697-3111
  • Kyle Gubler (manager)- 845-905-2562

Timeline

Dog Walker

Houston Dog Butler
03.2022 - 06.2024

Warehouse Worker

FedEx
10.2021 - 02.2022

Warehouse Worker

Daiken
07.2021 - 10.2021

Fast Food Cashier

Cookout
05.2020 - 06.2021

Cashier

Walmart
07.2019 - 07.2020

Customer Service Representative

Chase Bank
07.2017 - 03.2019

High School Diploma -

Lakewood High School

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Alicia Randolph