Alicia Razo
Phoenix,AZ
Summary
Detail-oriented and reliable professional with a proven track record in managing multiple priorities effectively while maintaining a positive attitude. Strong willingness to embrace additional responsibilities to support team objectives and drive success. Recognized for adaptability and resilience in fast-paced settings, consistently delivering high-quality results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Unit Coordinator
Banner University Medical Center
09.2021 - Current
- Identify and facilitate resolution of unit operational problems independently, collaborating with a manager to resolve complex problems.
- Coordinate and maintain referral sources related to admissions, discharges, and follow up services to sustain daily census requirements.
- Monitor office supply inventory, analyze usage patterns and requisition supplies.
- Assemble and maintain patient medical records and other documents related to patient care.
- Assist with processing patient admissions, transfers and discharges.
- Coordinate with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Prioritize safe care for patients, staff and visitors.
- Troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices. Place maintenance repair orders when needed.
Certified Nursing Assistant
South Mountain Post Acute
08.2016 - 01.2019
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Documented patient information and care activities in electronic health record.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
Cashier/Teller
Checkmate
03.2017 - 12.2017
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled cash with high accuracy and took care to check bills for fraud.
- Processed refunds and exchanges in accordance with company policy.
- Learned duties for various positions and provided backup at key times.
- Set up new sales displays each week with fresh merchandise.
- Processed customer transactions promptly, minimizing wait times.
Education
High school diploma -
Humanities And Sciences Academy Arizona
Phoenix, AZ01.2015
Skills
- Attention to detail
- Multitasking and organization
- Team collaboration
- Logical reasoning
- Time management
Certification
- Certified Nursing Assistant
- BLS/CPR
- Esthetician
Languages
Spanish - Fluent
Timeline
Unit Coordinator
Banner University Medical Center
09.2021 - Current
Cashier/Teller
Checkmate
03.2017 - 12.2017
Certified Nursing Assistant
South Mountain Post Acute
08.2016 - 01.2019
High school diploma -
Humanities And Sciences Academy Arizona