Alicia Read
Casper
Summary
A detail-oriented Administrative Assistant I am skilled in managing high-priority tasks and coordinating office operations. Proven track record of enhancing productivity through the development of efficient systems. Strong communication skills and adept problem-solving abilities, complemented by proficiency in various software platforms. Career aspirations include further advancing administrative processes and supporting organizational growth.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Digestive Care Specialists
Casper
09.2024 - Current
- Responsible for managing front office operations, including patient scheduling, maintaining electronic health records (EHR), handling insurance verification and billing, and providing exceptional customer service
- Supported medical staff by coordinating referrals, preparing patient documentation, and ensuring compliance with HIPAA regulations
- Demonstrated strong organizational and communication skills in a fast-paced healthcare environment
Substitute on Daily Assignment
Natrona County School District
Casper
01.2020 - 05.2024
- I was responsible for providing instructional support and classroom management in the absence of the regular classroom teacher
- Implementing lesson plans, maintaining a safe and productive learning environment, and adapting to the various classroom settings and age groups
Head of Household/Stay at home mom
Read Residence
Casper
06.2013 - 01.2020
- I was responsible for the overall management and coordination of the household activities to ensure a well-organized, efficient, and nurturing home environment
- I oversaw daily operations, budgeting, meal planning and ensuring the physical and emotional well-being of all family members
Surgical Assistant
WYOMS
Casper
01.2011 - 06.2013
- Assisting the oral surgeons during surgical procedures
- Preparing the surgical area, managing instruments, and ensuring patient comfort and safety
- Post surgical duties, clean, and disinfect surgical areas and instruments
- Patient care and communication, educate patients on pre- and post-surgical care
- Plus, admin support with assisting with scheduling
Education
Bachelors - Arts, Education
University of Arizona Global
Phoenix, AZ08.2024
Associates - Specialized Technology, photography
Antonelli Institute of Art
Philadelphia, PA05.2001
Skills
- Computer programs
- Fast learning
- Fast typing
- Organizational skills
- Communication skills
- Excellent written communication
- Excellent verbal communication
- Professional email etiquette
- Phone etiquette
- Time management
- Ability to meet deadlines
- Ability to adapt to changing priorities
- Willingness to take on additional tasks
- Customer service
- Multi-line telephone system operation
- Computer skills
- File organization
- Attention to detail
- Adaptability and flexibility
- Data organization
- Appointment scheduling
- Tech-Savvy
- Transcription and dictation
- Medical terminology
Timeline
Administrative Assistant
Digestive Care Specialists
09.2024 - Current
Substitute on Daily Assignment
Natrona County School District
01.2020 - 05.2024
Head of Household/Stay at home mom
Read Residence
06.2013 - 01.2020
Surgical Assistant
WYOMS
01.2011 - 06.2013
Bachelors - Arts, Education
University of Arizona Global
Associates - Specialized Technology, photography
Antonelli Institute of Art
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