Summary
Overview
Work History
Education
Skills
Accomplishments
Life & Hobbies
Timeline
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Alicia Reddick

Alicia Reddick

Port Orchard,WA

Summary

Proven leader and efficient problem-solver, I excelled at Cosmo's Restaurant & Delicatessen by enhancing team performance and customer satisfaction. Mastered food preparation and catering services, significantly increasing sales through innovative merchandising. Renowned for reliability and a keen eye for detail, my approach streamlined operations and fostered a culture of continuous improvement.

Overview

31
31
years of professional experience

Work History

Assistant Deli Manager

Cosmo's Restaurant & Delicatessen
06.2017 - Current
  • Trained new team members in proper food handling techniques, cooking, equipment usage, company policies.
  • Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
  • Increased sales through effective merchandising and attractive product displays.
  • Prepared and cooked menu / catering Items
  • Skilled Use of various kitchen and deli equipment, such as stoves, grills, pasta cooker, broilers, meat slicer, espresso machine, ETC..
  • Attended to customers by taking orders, resolving complaints and issues and operating cash register to take payments.
  • Preparing various food's and executing trays for catering, such as hot pasta's, sandwiches, salad's, cold pasta's, cut meat's and cheeses, ETC..
  • Regularly assessed employee performance levels and provided constructive feedback to promote continuous improvement within the team.
  • Taking inventory of various deli items and assisting in ordering items as needed,
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Oversaw food preparation and monitored safety protocols.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Collaborating with other management in adjusted pricing, discounts and promotions to maximize profitability.

Cook (saute, Line, Pantry & Prep)

Cosmo's Restaurant & Delicatessen
11.2018 - 10.2023

Server

Cosmo's Restaurant & Delicatessen
09.2017 - 12.2017

Server

IHOP
03.2015 - 09.2017

Stay At Home Mom

Myself
01.1998 - 03.2015

Homemaker,cooking,cleaning and ,raising 4 beautiful children,

Sales Associate

JC Penney
02.1994 - 10.1996

Key Holder Supervisor

Block Buster Video
04.1994 - 02.1995

Education

Foster & Kinship Care Education Program

Los Medanos College
Pittsburg, CA
06.2000

High School Diploma -

Ygnacio Valley High School
Concord, CA
06.1995

Skills

  • Reliable, Trustworthy & Professional
  • Leadership
  • Customer Service
  • Problem Solving
  • Managing Daily Operations
  • Overseeing Staff Training & Daily Tasks
  • Food Preparation
  • Catering Services
  • Ordering Supplies
  • Merchandising Strategies
  • Organizational Skills & An Eye For Detail

Accomplishments

In my 7 years with Cosmo's I have achieved many positions and have cross-trained departments as needed, learning and utilizing many skills along the way. Positions including; Saute Cook / Line Cook/ Pantry and Prep Cook, Serving and Deli Assistant Manager. I strive to learn and grow in everything i do.

Life & Hobbies

I am a proud mom of 4 grown children and 1 grand daughter. My hobbies include; Photography, Music, Movies, Quality Family Time, I'm Creative and I love to laugh.

Timeline

Cook (saute, Line, Pantry & Prep)

Cosmo's Restaurant & Delicatessen
11.2018 - 10.2023

Server

Cosmo's Restaurant & Delicatessen
09.2017 - 12.2017

Assistant Deli Manager

Cosmo's Restaurant & Delicatessen
06.2017 - Current

Server

IHOP
03.2015 - 09.2017

Stay At Home Mom

Myself
01.1998 - 03.2015

Key Holder Supervisor

Block Buster Video
04.1994 - 02.1995

Sales Associate

JC Penney
02.1994 - 10.1996

Foster & Kinship Care Education Program

Los Medanos College

High School Diploma -

Ygnacio Valley High School
Alicia Reddick