Alicia Reshes
Valencia,CA
Summary
Motivated individual with strong work ethic and willingness to learn more.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Health Scholar
COPE Health Scholars
05.2022 - 08.2023
- Assisted Nurses and other licensed medical professionals
- Performed practices within my scope which include: Ambulating, feeding patients, assisting with dietary needs with permission, answering call lights, and taking vitals
- Completed rotations in Telemetry, MedSurg, Radiology, NICU/L&D
- Will earn a certificate in Patient Experience and Pre-Licensed Clinical Care (non-credit) from the Keck Graduate Institute
- Sanitized, restocked, and organized exam rooms and medical equipment.
Medical Receptionist
AFC Urgent Care
04.2023 - 08.2023
- Assist with patient registration
- Insurance verification
- EMR Systems (Experity)
- Prescription verification
- Filing
- Answering phone calls to assist with patient requests
- Assisted with workers compensation cases
- Handle payments made
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Administrative Coordinator
COPE Health Scholars
08.2022 - 06.2023
- Records keeping and filing
- Work closely with other coordinators in training and departments
- Use CORE Higher Education for record keeping of each scholar
- Make phone calls as necessary as well as emailing scholars to keep up to date on anything expired
- Keep track of immunization records as well as required program documents
- Helping scholars make a smooth transition into the program
Babysitter
Contracted
10.2022 - 05.2023
- Worked as a regular babysitter for a child under one
- Created learning games to help the child stay engaged
- Created a routine that included eating and enrichment
- Kept playing and eating spaces clean and organized
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
Customer Service Representative
Vibe Performing Arts
04.2021 - 03.2023
- Took phone calls from customers and instructors
- Used Office Tracker for scheduling students and studio rentals
- Video editing using adobe premiere pro and social media management
- Greeted parents and students
- Kept track of files for each student both active and not active
- Handled payments via Quickbooks for cards, checks and cash
- Administrative support
- Handled customer inquiries and suggestions courteously and professionally.
Education
High School Diploma -
Golden valley high school
Associate - Physical Anthropology
College of The Canyons
12.2023
Skills
- Customer Service
- Intuit QuickBooks
- Receptionist skills
- PowerPoint
- WIX (website design)
- Microsoft Office
- Insurance Verification
- Childcare
- EMR Systems
Certification
Basic Life Support (BLS)
Other
Competitive/Recreational Dance- 7 years
Gymnastics- 2 years
Competitive Cheer- 2 years
Track and Field- 1 year
Timeline
Medical Receptionist
AFC Urgent Care
04.2023 - 08.2023
Babysitter
Contracted
10.2022 - 05.2023
Administrative Coordinator
COPE Health Scholars
08.2022 - 06.2023
Health Scholar
COPE Health Scholars
05.2022 - 08.2023
Customer Service Representative
Vibe Performing Arts
04.2021 - 03.2023
High School Diploma -
Golden valley high school
Associate - Physical Anthropology
College of The Canyons