ALICIA RICCO

• Assisted educators in crafting digital transformation plans. Supported alignment of technology investments with institutional objectives. Facilitated initiatives to promote Dell solutions.
• Executed in-depth analysis and delivered presentations on insights derived from CIO Advisory Board's accelerated pilot program for GB10 at DTW 2026 to inform strategic decisions.

• Developed strategic initiatives to enhance customer engagement and retention.
• Analyzed market trends to inform product development and positioning strategies.
• Collaborated with cross-functional teams to align marketing efforts with business objectives.
• Led workshops to train staff on innovative solutions and best practices in strategy implementation.

Alicia Ricco shared a job description for a State and Local Government Strategist at Dell Technologies, outlining responsibilities such as shaping markets, building relationships with government leaders, and collaborating with consultants, with a focus on digital transformation in U.S. state and local governments.

Alicia Ricco outlined strategic opportunities for Dell to align with government missions, including strategic engagements, training, and relationship development, while also detailing key responsibilities and strategic engagements.

Alicia Ricco outlines the responsibilities of a role focused on opportunity creation, strategic account support, consultant collaboration, thought leadership, and market intelligence for Dell Technologies in the state and local government sector.

Alicia Ricco, Chief Technology and Innovation Strategist at Dell Technologies, outlines the role of providing market intelligence and facilitating collaboration across internal teams to support state and local government offerings, while specifying responsibilities and required experience.

The role includes serving as a voice of the customer, collaborating with government consultants, and ensuring strategic context for offerings, without managing tactical customer events or consultant management.

• Facilitated sales enablement for NVIDIA-based solutions while fostering collaborative opportunities within Dell, NVIDIA, and the ISV ecosystem.
• Crafted visionary and strategic framework to forge a powerful alliance between NVIDIA and Dell.
• Collaborate with various teams such as Sales, Presales, L&D, CoC, and Services internally to foster strategic partnerships, expand the customer base, and optimize sales opportunities.
• Support tracking and measurement of campaign effectiveness, opportunity acceleration, trainings, etc.
• Develop use cases for the enterprise with NVIDIA-based solutions with a deep understanding of enterprise challenges, the value of the Dell ecosystem, and craft joint solutions.

• Serve as BDM inside of Dell’s Global Industries team. I focus on driving, enabling, and assisting sales teams, partners, and Integrators, by pulling together resources to achieve solutions/outcomes for the customer. Expand Safety and Security, Smart and Safe places, Computer Vision, and Digital Evidence and Forensics infrastructure and storage by pulling stakeholders, (IT, Security, Marketing, etc.) together and incorporating AI, Analytics, Machine Learning, virtualization, using a data first approach.
• Exceeded goals, expanding adoption, and increasing revenue year over year.
• Successful in aligning Sales teams with ecosystem partners and integrators to expand and capture new business.
• Gained mind share with Sales, Partners, and integrators through enablement, bridging the gap between IT and Physical security and driving a customer centric, data first solution.

• Served as the territory sales manager, developing and executing strategic marketing and promotional initiatives to drive sales growth. Spearheading the negotiation of global EMI certifications for large accounts. Built pipeline to include, Carestream Health, Westinghouse, Nielsen.
• Achieved a Top producing territory, through new projects and run rate, increasing revenue year over year.
• Successful in closed large opportunities, CVS, Cumberland Farms, Otis Elevator.
• Expanded Physical Security Channels, increasing revenue by 40% in territory, year over year.
• Handling all facets of territory including sales, marketing, pricing, training, inventory management, and distributor agreements.

• Delivered E-rate leads, trained on funding rules and processes to sales and channel partners. Management of Key Accounts, including Stamford University, University of Washington, Seattle Public Schools, Pittsburgh BOE.
• Trained sales team purchasing options, SLED contracts, RFP process, rules and procedures.
• Contributed to building a “team” atmosphere within the division resulting in greater internal cooperation and moral.
• Demonstrated out of the box Salesforce capabilities and proposed business process changes to take full advantage of Salesforce capabilities.
• Prior roles as Development Manager-Education Specialist / Channel Account Manager / District Account Manager, Allied Telesis, Inc., Bothell, WA / Portsmouth, NH, 1991-1997