Alicia Ricks
Beauty Professional
Los Angeles,CA
Summary
A motivated and experienced hairstylist enthusiastic about the hair and beauty industry. Seeking a role to utilize my customer service and expansive hair care knowledge.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Hairstylist
AN Hair Design
Los Angeles, CA
02.2015 - Current
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Organized sales area and work station to showcase products and boost sales.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Performed in- home services for clients unable to travel to the salon.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Processed payments, entering sales in register for prompt customer service.
Hairstylist/Customer Service Associate
Barrington Court Health Beauty
Brentwood, CA
01.2015 - 02.2016
- Determined appropriate hair treatments based on conditions and textures.
- Recorded notes for future reference about customer preferences and services delivered.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Organized sales area and work station to showcase products and boost sales.
- Processed payments, entering sales in register for prompt customer service.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Hairstylist/Beauty Sales Advisor
Michelle International
Pacific Palisades, CA
05.2013 - 01.2015
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Mixed pigments and used proper techniques to achieve desired color.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Counted and documented opening and closing cash amounts daily.
Hairstylist
Shechoir+
Santa Monica, CA
06.2011 - 05.2013
- Performed blowouts, cuts, color and updos
- Resolved guest complaints about service or style.
- Recorded notes for future reference about customer preferences and services delivered.
- Educated customers on products to maximize benefits.
- Distributed business cards outside of salon to generate new business.
- Trained in Aveda color and product line.
- Exceeded product sales goals
Education
Cosmetology
Toni & Guy Hairdressing Academy - Santa Monica, CA
Santa Monica, CA03.2011
Skills
- Leadership Experience
- Excellent Verbal Communication Skills
- Attention to Detail
- Extensions Specialist
- Updo/Special Occasion Styling
- Advant Garde/Editorial/Cosplay Styling
- Color/Balayage
- Haircutting
- Customer Service Focused
- Style/Trend Knowledge
- Reliable
- Highly motivated self-starter
- Cosmetology industry exposure
- Sales expertise
- CA Licensed Cosmetologist
- Trend expert
- Hair maintenance expert
- Customer consultation
- Relationship building and management
Certification
- Licensed Cosmetologist, CA - April 2011- Current
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Hairstylist
AN Hair Design
02.2015 - Current
Hairstylist/Customer Service Associate
Barrington Court Health Beauty
01.2015 - 02.2016
Hairstylist/Beauty Sales Advisor
Michelle International
05.2013 - 01.2015
Hairstylist
Shechoir+
06.2011 - 05.2013
Cosmetology
Toni & Guy Hairdressing Academy - Santa Monica, CA