Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
Alicia R. Jordan
Lake Zurich,IL
Work Preference
Summary
Dynamic and self-motivated Inventory Manager with a proven track record of enhancing team performance and driving operational efficiency. Expertise in inventory control, product management, and strategic planning contributes significantly to organizational success. Strong commitment to collaboration and continuous improvement positions as a valuable asset to any team. Passionate about optimizing inventory processes and supporting business objectives through extensive knowledge and experience.
Overview
25
25
years of professional experience
Work History
Senior Supply Planner
Essendant - Deerfield
06.2019 - Current
- Release Overstock and Internal transfers within the company nationwide to retain proper stock levels.
- Daily maintenance of Imported product stock levels, transferring or ordering stock where needed.
- Building of Containers for Import buys
- Daily tracking of late lines, service levels and overall performance.
- Releasing of orders to vendors after reviewing suggested buys for adequate stocking levels.
- Tracking orders with vendors, maintaining excellent vendor relationships.
- Running reports with internal software to see where personal and team statistics fall.
Senior Buyer/Planner
Landsberg - Chicago
01.2017 - 06.2019
- Senior Buyer/Planner responsibilities included but not limited to; merchandising of new product, selection of the best product for the application.
- Quoting through multiple vendors for the best pricing and value.
- Inventory Planning for multiple divisions, managing stock levels appropriately.
- Releasing orders to the buyer after decision to have product purchased.
- Manage and purchase office supplies for division.
Buyer
07.2015 - 01.2017
- Buyer responsibilities extended to placing orders and maintaining proper inventory levels of commodity items.
- Tracking all orders placed, insure proper billing of all orders.
- Handle discrepancies with vendors.
Junior Buyer
07.2014 - 07.2015
- Responsible for receiving, reviewing and submitting orders from Merchandisers.
- Orders are entered in a timely basis and checked for accuracy in multiple steps of the production process.
- Maintain Turnkey Department by controlling inventory, issuing weekly work orders and tracking for products to be shipped.
- Trainer for incoming coworkers in the Expeditor position.
- Back-up for shipping coworkers.
Expeditor
02.2014 - 07.2014
- Responsibilities include but not limited to generating daily report of all pending orders throughout region and following up to ensure delivery timeliness, working with vendors and sales representatives to communicate order changes, entering accurate information into system in an expeditious manner, and most importantly, meeting the customer’s needs.
Customer Service Representative
Graphix Products, Inc.
08.2007 - 05.2011
- Primary contact for both customer and sales representative in conjunction with order entry, estimation, general production and delivery status for every order within representatives’ sales jurisdiction. Duties included assisting owner of company on a daily basis with updates on production status, client feedback, and an overall liaison between the production crew and management. Expanded client basis and maintained an excellent relationship with the recurring clientele with consistent quality work ethic.
Store Manager, Senior Customer Service Manager
AlphaGraphics, Inc.
04.2000 - 08.2007
- Managed crew of 12, processed incoming estimates and orders. Worked with customers in person and over the phone. Handled customer disputes with excellent results. Designed and implemented quality control tool for customers that would allow tracking of vital statistics and insure proper departmental feedback. Also designed internal team quality feedback system. Provided monthly reports to all staff with current financial standings and included monthly bonus incentives to enhance employee morale.
Education
Bachelor of Arts - History
Elmhurst College
Elmhurst, Illinois01-2004
General Studies
College of DuPage
Glen Ellyn, IL01.2000
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Skills
- Attended Management training in Salt Lake City as integral part of team developmental discovery and learning experience
- Fully versed in word processing software including Microsoft Office, Word, PowerPoint, Excel, Outlook, Sunquest AS400 and SAP
- Ability to communicate effectively with all levels of employees
- Decision-making
- Warehouse management
- Critical thinking
- Team leadership
- Customer relationship management
- Order processing
- Purchasing management
- Supplier relations
- Vendor sourcing
Timeline
Senior Supply Planner
Essendant - Deerfield
06.2019 - Current
Senior Buyer/Planner
Landsberg - Chicago
01.2017 - 06.2019
Buyer
07.2015 - 01.2017
Junior Buyer
07.2014 - 07.2015
Expeditor
02.2014 - 07.2014
Customer Service Representative
Graphix Products, Inc.
08.2007 - 05.2011
Store Manager, Senior Customer Service Manager
AlphaGraphics, Inc.
04.2000 - 08.2007
General Studies
College of DuPage
Bachelor of Arts - History
Elmhurst College
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