Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alicia Rodriguez

Davenport,FL

Summary

Dynamic professional with a proven track record at Broker Associates, enhancing office productivity and expanding client bases through market research and exceptional customer service. Skilled in business development and problem-solving, I've successfully navigated complex negotiations and facilitated sensitive arrangements at Caceres Funeral Home, demonstrating unparalleled leadership and reliability. Funeral services professional with experience in providing compassionate support and coordinating essential tasks for memorial services. Known for reliability and adaptability in high-stress environments. Skilled in maintaining detailed records and fostering team collaboration.

Overview

16
16
years of professional experience

Work History

Real Estate Broker

Broker Asociates
10.2023 - Current
  • Increased overall office productivity by implementing streamlined systems for client management, lead tracking, and transaction coordination.
  • Expanded clientele base with exceptional service delivery, resulting in numerous positive reviews and recommendations from satisfied customers.
  • Enhanced client satisfaction by providing comprehensive market analysis, tailored to their individual needs and preferences.
  • Advised clients on optimum buying and selling choices for maximum returns.
  • Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.

Funeral Coordinator

Caceres Funeral Home
11.2008 - 04.2024
  • Navigated and accommodated differing religious and cultural considerations for post-mortem care, conducting culturally responsible ceremonies and preparation practices.
  • Supported cremator with operation of equipment and packaging of cremated remains.
  • Loaded and operated hearses to transport caskets cautiously.
  • Prepared obituaries for newspapers and online publications after extensive consultation with family members.
  • Cosmetically enhanced deceased with care and according to specific family requests.
  • Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
  • Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
  • Communicated with insurance companies to secure death benefits for payment of services.
  • Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
  • Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.

Education

Real Estate Broker -

Gold Coast School
Orlando, FL
08-2016

Skills

  • Market Research
  • Agent and seller communications
  • Sales-savvy
  • Business Development
  • Social Media Marketing
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Leadership skills
  • Multitasking
  • Reliability

Languages

Fluent in English and Spanish.

Timeline

Real Estate Broker

Broker Asociates
10.2023 - Current

Funeral Coordinator

Caceres Funeral Home
11.2008 - 04.2024

Real Estate Broker -

Gold Coast School

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Alicia Rodriguez