Alicia Rodriguez
Visalia,CA
Summary
Dynamic social worker with expertise in child welfare at Tulare County Child Welfare Services. Proven ability in crisis assessment and client advocacy, enhancing client well-being through tailored intervention plans. Skilled in case management and compassionate support, ensuring compliance with regulations while effectively navigating complex systems to secure essential resources for families. Fluent in Spanish and English
Overview
30
30
years of professional experience
1
1
Certification
Work History
Social Worker
Tulare County Child Welfare Services
05.2016 - Current
- Updated client documentation for accurate, compliant and current records.
- Supported clients and families with empathy and compassion during difficult times.
- Assisted clients in navigating the legal system, attending court hearings as needed and providing support throughout the process.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- De-escalated stressful situations through individual and family crisis interventions.
- Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
- Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
- Maintained regular contact with clients by calling and visiting clients' homes.
Social Worker Intern
Tulare County Child Welfare Servicea
08.2024 - 05.2025
- Provided crisis intervention services to individuals experiencing acute distress, utilizing effective de-escalation techniques and safety planning strategies.
- Organized community outreach events to promote awareness of available social services, increasing access for underserved populations.
- Conducted psychoeducational workshops on topics such as stress management and healthy coping strategies for at-risk youth groups.
- Maintained detailed case documentation, ensuring compliance with agency policies and professional standards of practice.
- Participated in ongoing professional development opportunities to stay current with best practices within the field of social work, enhancing service delivery quality.
- Enhanced client well-being by providing comprehensive case management services and supportive counseling.
- Conducted thorough assessments of client needs, effectively identifying resources and interventions necessary for optimal support.
Benefits Eligibility Social Worker
Tulare County Health and Human Services
09.2002 - 04.2016
- Managed caseloads effectively, prioritizing tasks based on urgency while adhering to strict deadlines for submission requirements.
- Collaborated with external organizations such as healthcare providers, housing authorities, and legal aid groups to best support clients in their pursuit of benefits and services.
- Educated, counseled and advised on benefit program options and liaised between benefit providers and clients.
- Maintained comprehensive knowledge of federal, state, and local regulations to ensure compliance and accuracy in determining eligibility.
- Educated clients on the rights, responsibilities, and requirements associated with various benefit programs, promoting informed decision-making processes.
- Organized case files securely and efficiently, ensuring easy access and maintaining confidentiality standards at all times.
- Utilized data management systems effectively to track client progress and generate detailed reports for management review.
- Maintained ethical practices in all aspects of work, adhering to established guidelines for confidentiality, record-keeping, and client interactions.
- Ensured consistent follow-up with clients regarding their benefit status updates or any changes that may impact their eligibility or services received.
- Streamlined benefits application processes, resulting in reduced wait times and increased efficiency.
- Delivered prompt assistance to clients experiencing difficulties with benefit applications or electronic systems through troubleshooting techniques.
- Supported clients with complex cases by collaborating with interdisciplinary teams to develop effective action plans.
- Increased awareness of available resources by conducting community outreach events on behalf of the agency.
Nutrition Assistant
Sacramento County WIC
07.2000 - 04.2002
- Developed nutrition plans addressing individual patient diabetes and food allergies.
- Assisted patients clients with mean plan development, addressing individualized dietary requirements.
- Maintained inventory levels of food supplies while adhering to budget constraints and minimizing waste.
- Supported overall hospital goals by consistently meeting departmental performance metrics for quality and efficiency.
- Monitored patient responses to dietary interventions, adjusting plans for optimal health outcomes.
- Monitored food intake and evaluated nutritional status to identify areas of concern and respond promptly.
- Facilitated communication between dietitians, nursing staff, and patients to optimize meal planning efforts.
- Assessed nutrition needs to determine best intervention and care.
Crew Leader
Mc Donalds Restaurant
11.1995 - 07.2000
- Generated and analyzed weekly reports to track crew performance and identify areas of improvement.
- Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Established and enforced policies and procedures to maintain high standards of work.
- Developed a strong sense of teamwork among crew members through regular communication and team building activities.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Improved safety standards on-site with rigorous enforcement of safety protocols and regular training sessions.
- Established clear communication channels within team, preventing misunderstandings and boosting efficiency.
- Monitored team members to verify work quality and address concerns.
Education
Master of Arts - Socia Work
California State University Fresno
Fresno, CA05-2027
Bachelor of Arts - Social Work
California State University Fresno
Fresno, CA05-2016
Associate of Arts - Social Work
College of The Sequoias
Visalia, CA12-2006
High School Diploma -
Lindsay High School
Lindsay CA06-1998
Skills
- MS office
- Case management
- Individual and group counseling
- Crisis assessment
- Social services
- Attention to detail
- Client confidentiality
- Client documentation
- Family case management
- Compassionate
- Client needs assessment
- Confidential case documentation
- Case documentation
- Behavioral intervention plans (BIP)
- Emergency response training
- Mental health training
- Child welfare expertise
- Analytical thinking
- Biopsychosocial assessments
- Client advocacy
- Court hearings
- Life skills counseling
- FLUENT IN [LANGUAGE]
- Mandatory reporting procedures
- Community referrals
- Safety planning
- Applied behavioral analysis
- Family reunification specialist
Accomplishments
- Managed a caseload of between 80 and 100 individuals and families.
- Demonstrated outstanding case management and dedication to clients as evidenced by repeated promotions throughout tenure.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved absconding in youth which led to stabilized placement.
- Supervised team of 12 staff members.
Certification
- Certified Title 4E student
Languages
Spanish
Full Professional
English
Full Professional
Interests
- Team Sports
- Gym Workouts
- Crafting and DIY Projects
Timeline
Social Worker Intern
Tulare County Child Welfare Servicea
08.2024 - 05.2025
Social Worker
Tulare County Child Welfare Services
05.2016 - Current
Benefits Eligibility Social Worker
Tulare County Health and Human Services
09.2002 - 04.2016
Nutrition Assistant
Sacramento County WIC
07.2000 - 04.2002
Crew Leader
Mc Donalds Restaurant
11.1995 - 07.2000
Master of Arts - Socia Work
California State University Fresno
Bachelor of Arts - Social Work
California State University Fresno
Associate of Arts - Social Work
College of The Sequoias
High School Diploma -
Lindsay High School
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