Alicia RUIZ
Hicksville
Summary
Dynamic administrative professional with proven expertise at Phohotesa Promotora de Hoteles S.A., excelling in office management and customer relations. Skilled in streamlining processes and enhancing workflow efficiency, I leverage strong problem-solving abilities and advanced Microsoft Excel proficiency to support organizational goals and improve operational outcomes.
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Diligent [Desired Position] with proven track record in managing office operations and providing comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for effective communication and multitasking skills.
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through [Number] years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
20
20
years of professional experience
Work History
ASISTENTE ADMINISTRATIVA
PHOHOTESA PROMOTORA DE HOTELES S.A
09.2000 - 11.2020
- Coordinated office communication and scheduling for management team to enhance operational efficiency.
- Managed travel arrangements and itineraries for executives, ensuring timely and cost-effective solutions.
- Processed incoming correspondence and prioritized tasks, maintaining organized workflow within the office environment.
- Developed and maintained filing systems to ensure easy access to information and compliance with company policies.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Assisted in planning company events and meetings, coordinating logistics to support successful outcomes.
- Implemented office procedures that improved document management efficiency and reduced processing time.
- Evaluated vendor services for procurement needs, fostering relationships that enhanced service quality and reliability.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Maintained inventory of office supplies and placed orders.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Improved document processing speed by introducing automated templates for routine correspondence.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Established administrative work procedures to track staff's daily tasks.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Education
TEGNOLOGA - Information And Communication Technology
UNIVERSIDAD ESTATAL DE GUAYAQUIL
GUAYAQUIL03-2005
Skills
- Customer service
- Data entry
- Computer skills
- Administrative support
- Microsoft Word
- Microsoft Excel
- File organization
- Customer and client relations
- Computer proficiency
- Customer relations
- Strong problem solver
- Documentation and recordkeeping
- Office management
- Database entry
- Scheduling and calendar management
- Excel spreadsheets
- Appointment scheduling
- Recordkeeping
- Verbal communication
- Data organization
- Records management
- Professional and mature
- Filing and data archiving
- Invoice processing
- Documentation and reporting
- Mail handling
- Document management
- Microsoft PowerPoint
- Data management
- Spreadsheets
- Document control
- Multi-line phone systems
- Spreadsheet management
- Client relations
- Resourceful
- Records administration
- Event coordination
- Tech-Savvy
- Meeting planning
- Documentation and control
- Schedule management
- Workflow optimization
- Records management systems
- Business administration
- Bookkeeping
- Coordination
- Workflow planning
- Expense reporting
- Inventory systems
- Office equipment maintenance
- Office administration
Languages
Spanish
Full Professional
Timeline
ASISTENTE ADMINISTRATIVA
PHOHOTESA PROMOTORA DE HOTELES S.A
09.2000 - 11.2020
TEGNOLOGA - Information And Communication Technology
UNIVERSIDAD ESTATAL DE GUAYAQUIL