Alicia Saliba
Clementon
Summary
Hard working Prior Authorization Specialist and Medical Assistant with a proven track record at Salveo Weight Management. Excelled in streamlining authorization processes and enhancing patient care through effective communication and medical terminology expertise. Demonstrated exceptional problem-solving abilities and a friendly, positive attitude, significantly improving service delivery and patient satisfaction.
Overview
9
9
years of professional experience
Work History
Prior Authorization Specialist
Salveo Weight Management
03.2021 - Current
- Maintained accurate records of authorization requests by organizing documentation and tracking status updates.
- Addressed concerns regarding authorization denials and submitted appeals on the patients behalf
- Conducted follow-up calls to ensure timely processing of authorization requests, minimizing delays in patient care.
- Maintained thorough knowledge of insurance plan requirements, facilitating accurate and timely completion of authorization forms
- Verified eligibility and compliance with authorization requirements for service providers.
- Provided exceptional customer service, addressing inquiries from both patients and healthcare providers promptly and professionally.
- Ensured compliance with HIPAA regulations by maintaining strict confidentiality in handling sensitive patient information.
Certified Medical Assistant
Reclaim Ability Pain Management
08.2015 - 03.2021
- Conducted patient education sessions on health maintenance and medication usage.
- Utilized manual blood pressure monitors to assess vital signs efficiently.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented patient information accurately for medical records, ensuring compliance.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Supported surgeons during in office procedures by anticipating needs and providing assistance guiding the ultrasound machine
Education
High School Diploma -
Harris School of Buisness
01-2015
Associate of Applied Science - Psychology
Widener University
Chester, PA01-2013
High School Diploma -
Hammonton High School
Hammonton06-2010
Skills
- Prior authorization process
- Medical terminology
- Medical appeals handling
- Authorizations
- Data entry
- Insurance verification
- Effective communication skills
- Electronic health records proficiency
- Administer injections
- Friendly, positive attitude
- Problem-solving
Timeline
Prior Authorization Specialist
Salveo Weight Management
03.2021 - Current
Certified Medical Assistant
Reclaim Ability Pain Management
08.2015 - 03.2021
High School Diploma -
Harris School of Buisness
Associate of Applied Science - Psychology
Widener University
High School Diploma -
Hammonton High School
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