Alicia Saliba
Clementon
Summary
Hard working Prior Authorization Specialist and Medical Assistant with a proven track record at Salveo Weight Management. Excelled in streamlining authorization processes and enhancing patient care through effective communication and medical terminology expertise. Demonstrated exceptional problem-solving abilities and a friendly, positive attitude, significantly improving service delivery and patient satisfaction.
Overview
9
9
years of professional experience
Work History
Prior Authorization Specialist
Salveo Weight Management
03.2021 - Current
- Maintained accurate records of authorization requests by organizing documentation and tracking status updates.
- Addressed concerns regarding authorization denials and submitted appeals on the patients behalf
- Conducted follow-up calls to ensure timely processing of authorization requests, minimizing delays in patient care.
- Maintained thorough knowledge of insurance plan requirements, facilitating accurate and timely completion of authorization forms
- Verified eligibility and compliance with authorization requirements for service providers.
- Provided exceptional customer service, addressing inquiries from both patients and healthcare providers promptly and professionally.
- Ensured compliance with HIPAA regulations by maintaining strict confidentiality in handling sensitive patient information.
Certified Medical Assistant
Reclaim Ability Pain Management
08.2015 - 03.2021
- Conducted patient education sessions on health maintenance and medication usage.
- Utilized manual blood pressure monitors to assess vital signs efficiently.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented patient information accurately for medical records, ensuring compliance.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Supported surgeons during in office procedures by anticipating needs and providing assistance guiding the ultrasound machine
Education
High School Diploma -
Harris School of Buisness
01-2015
Associate of Applied Science - Psychology
Widener University
Chester, PA01-2013
High School Diploma -
Hammonton High School
Hammonton06-2010
Skills
- Prior authorization process
- Medical terminology
- Medical appeals handling
- Authorizations
- Data entry
- Insurance verification
- Effective communication skills
- Electronic health records proficiency
- Administer injections
- Friendly, positive attitude
- Problem-solving
Timeline
Prior Authorization Specialist
Salveo Weight Management
03.2021 - Current
Certified Medical Assistant
Reclaim Ability Pain Management
08.2015 - 03.2021
High School Diploma -
Harris School of Buisness
Associate of Applied Science - Psychology
Widener University
High School Diploma -
Hammonton High School
Similar Profiles
Tracie VowellTracie Vowell
Receptionist Manager at Meridian Weight Management CenterReceptionist Manager at Meridian Weight Management Center
Paul J. MurilloPaul J. Murillo
Student Executive Committee Member at Weight Management DPG, The Academy of Nutrition & DieteticsStudent Executive Committee Member at Weight Management DPG, The Academy of Nutrition & Dietetics
Alisa DeJarnetteAlisa DeJarnette
Office Manager at Hickory Weight loss and Pain ManagementOffice Manager at Hickory Weight loss and Pain Management