Alicia Sanchez
Houston
Summary
Dynamic Office Manager with a proven track record at Albert Alfonso D.D.S., enhancing clinic profitability through expert billing management and supplier negotiations. Excelled in customer service and office administration, significantly improving patient satisfaction and financial efficiency. Skilled in Open Dental Software, demonstrating exceptional organizational abilities and a keen focus on optimizing practice operations.
Overview
11
11
years of professional experience
Work History
Office Manager
Albert Alfonso D.D.S.
08.2009 - 06.2020
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Effectively resolved patient concerns or complaints.
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Collaborated closely with dentist to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
- Negotiated with suppliers to reduce costs of dental supplies, improving clinic's profitability.
- Verified patient insurance eligibility and benefits.
- Knowledgeable in Open Dental Software.
Education
Registered Dental Assistant -
The College of Health Care Professions
TXSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Billing
- Financial accounting
- Appointment scheduling
- Insurance verification expertise
- Treatment Planning
Languages
Spanish
Limited Working
Timeline
Office Manager
Albert Alfonso D.D.S.
08.2009 - 06.2020
Registered Dental Assistant -
The College of Health Care Professions