Alicia San Nicolas

• Supported students with educational and behavioral challenges.
• Worked closely with Special Education teachers to meet students' needs and give feedback on students' progress
• Delivered personalized support to individual students to enable positive learning outcomes.

• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention
• Oversaw front desk operations and guests' needs at multiple locations.
• Resolved guest complaints and discrepancies in prompt and courteous manner

Also worked here summer 2022.

• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Assisted customers in selecting merchandise best suited to needs.
• Worked different stations to provide optimal coverage and meet production goals.

• Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
• Followed safety protocols to maintain safe and secure laboratory environment.
• Conducted wide range of laboratory tests and recorded results.
• Collected blood and body fluid samples with focus on accuracy and adherence to aseptic techniques.
• Prepared laboratory samples for analysis and performed data entry for accurate reporting.
• Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.