David Kohler
Somerton,AZ
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Service Advisor
La Mesa RV
Phoenix, Arizona
12.2013 - 03.2024
- Greeted customers and addressed their needs in a professional manner.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Maintained records of customer interactions and transactions.
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
- Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
- Resolved customer complaints in an efficient and courteous manner.
- Developed strong relationships with customers by providing exceptional customer service.
- Explained the features and benefits of products or services offered by the dealership to customers.
- Followed up with existing customers regarding past services performed on their vehicles.
- Cleaned and detailed vehicle interiors, including vacuuming carpets, cleaning upholstery, and wiping down all surfaces.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Reviewed and processed customer warranty claims, ensuring accuracy of information and compliance with company policies.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Operated motor vehicles as needed to move cars around the lot or transport customers.
Delivery Driver
Papa John's Pizza
Foothills, Arizona
08.2013 - 03.2014
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Maintained records of all financial transactions for audit purposes.
Education
Kofa High School
Yuma, AZSkills
- Team Building
- Organizational Skills
- Problem Resolution
- Verbal Communication
- MS Office
- Flexible and Adaptable
- Excellent Communication
- Data Management
- Supervision and Leadership
- Quality Assurance
- Forklift Operation
- Equipment Repair
- Customer Service
- System Installation
- Quality Control
- POS Systems
- ID Verification
- Payment Collection
- Payment Processing
- Ordering and Stocking
Affiliations
- Mechanic
Languages
English
Full Professional
Certification
- The Forklift Workshop Issued on 11/27/2017
References
References available upon request.
Timeline
Service Advisor
La Mesa RV
12.2013 - 03.2024
Delivery Driver
Papa John's Pizza
08.2013 - 03.2014
Kofa High School