Alicia Santiago-DiLuzio
Private Cleaning Services
Ludlow,MA
1
Certification
12
years of professional experience
Dedicated Certified Nursing Assistant and Ophthalmic Assistant with hands-on experience in patient care across diverse settings. Expertise in vital signs, EMR systems, ophthalmic testing, and assisting with procedures. Committed to delivering respectful, personalized care while ensuring a clean and safe environment.
Work History
CNA
9 Months- Delivered compassionate in-home care and assisted with daily living activities to enhance client well-being.
- Supported clients with personal care, mobility, and safety while ensuring nutritional needs were met.
- Monitored and communicated changes in client condition, providing attentive and respectful care to maintain health.
CNA
4 Years 3 Months- Delivered individualized care to disabled and elderly patients in nursing facilities, enhancing their comfort and well-being.
- Supported 15 patients daily with activities of daily living, including bathing, meals, transfers, mobility, and personal care, promoting independence and dignity.
- Monitored and recorded vital signs of patients in a nursing facility., assist with wound care and medications, and communicate changes in patient condition to the nurse in charge.
- Ensured clean patient areas and compliance with safety and infection-control practices, contributing to a safe environment for patients.
Ophthalmic Assistant
4 Years 11 Months- Obtain ocular and systemic histories and accurately record visual acuity; perform lensometry, refractometry, applanation tonometry, muscle balance testing, pupil assessment, confrontation visual fields, and external examinations.
- Obtained ocular and systemic histories, recorded visual acuity, and performed lensometry, refractometry, applanation tonometry, muscle balance testing, pupil assessment, confrontation visual fields, and external examinations to support accurate diagnoses.
- Served as physician scribe, documented information in electronic medical records, and facilitated patient flow during examinations.
- Answering phones and booking appointments
- Assist with in-office and advanced ophthalmic procedures, including preparation, informed consent, and room cleanup.
- Assist with training other ophthalmic assistants and provide patient education.
- Assisted in training ophthalmic assistants and provided patient education to enhance understanding of procedures and care.
- Maintain clean, organized examination rooms and comply with practice procedures and state and federal regulations.
- Assisted ophthalmologists in conducting comprehensive eye exams and patient assessments.
Office Cleaner
6 Years 5 Months- Provide temporary cleaning coverage at Baystate Medical on Tuesdays and Thursdays.
- Dust, sweep, vacuum, mop, clean bathrooms, remove trash, and sanitize counters, rooms, and hallways.
- Maintained cleanliness and sanitation standards across multiple office environments.
- Operated industrial cleaning equipment, ensuring optimal performance and safety compliance.
- Trained new staff on proper cleaning techniques and safety protocols.
CNA
6 Years 5 Months- Delivered comprehensive nursing-facility care for disabled and elderly patients, ensuring safety and comfort during personal care, bathing, meals, transfers, vital signs, wound care, and daily living activities.
- Recorded patient information and promptly communicated changes in condition to nursing staff, facilitating timely interventions.
- Ensured cleanliness of rooms and patient areas, including changing bed linens, to promote a hygienic environment for patient well-being.
CNA
6 Years 9 Months- Delivered personal and companion care, ensuring comfort and safety through bathing, grooming, feeding, transportation, meals, shopping, and mobility assistance.
- Monitored vital signs, documented food and liquid intake, responded to patient calls, stocked supplies, and assisted with medical procedures to support patient health.
- Administered wound care and upheld cleanliness standards in patient rooms and linens, promoting a safe healing environment.
- Assisted patients with daily living activities, ensuring comfort and safety.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Education
Certificate - Ophthalmic Assistant
High School Diploma
CNA - Certified Cna
Skills
Certified Nursing Assistant (CNA)
Patient Care
Activities of Daily Living
Vital Signs
Patient Monitoring
Caregiving
Dementia care
Patient Education
Collaborative Care
Clinical support
Medical Office Experience
Ophthalmology
EMR Systems
Hospital Experience
Transportation Support
HIPAA compliance
Transportation Support
Certification
- CNA
- CPR Certification
- Authorized to work in the U.S. for any employer
Timeline
CNA
Glenmeadow at Home
11.2025 - CurrentRead More
CNA
IntelyCare Staffing Agency
05.2022 - CurrentRead More
Ophthalmic Assistant
SightMD Massachusetts (formerly Papale Eye Center)
09.2021 - CurrentRead More
Office Cleaner
Private Cleaning Services
03.2020 - CurrentRead More
CNA
First Choice Staffing
05.2016 - 10.2022Read More
CNA
Barbara Meister
09.2014 - 06.2021Read More
Commerce High School
High School Diploma
Read More
Asnuntuck Community College
Certificate from Ophthalmic Assistant
Read More
First Choice Academy
CNA from Certified Cna
Read More